Explore your opportunities! Create an account or Sign In
The most trusted and popular consumer complaints website
Instaflex Logo

Instaflex Customer Care Service

Direct Digital LLC

MS #730
913 West 2900 South

Salt Lake City
United States - 84119

Customer Support Phone Numbers

+1 800 436 0920 6 3
Work days:
Mon9:00 AM - 9:00 PM
Tue9:00 AM - 9:00 PM
Wed9:00 AM - 9:00 PM
Thu9:00 AM - 9:00 PM
Fri9:00 AM - 9:00 PM
Sat10:00 AM - 4:00 PM
PO Box 500
North York,
Ontario M3J 0J8

Instaflex Complaints & Reviews

Instaflex / asked to discontinue mailings months ago.

Vivian P Green on Jul 6, 2017
You have been sending me Instaflex for months even though several months ago – I quit opening the packages that you send and I mailed you a note asking that you discontinue sending them too me. The price I was being charged went up to over $70.00 - I sent the note to: Shipping Department 913...

Instaflex / Instaflex free sample

SCAMonOLDER people on Mar 26, 2017
I was charged for the free sample shipping then 2 weeks later, I got a bottle in the mail costing me70.00! I didn't order this, how can you sleep at night ripping older people off!!! There was not suppose to be any charge except the shipping for the sample. No one ordered more. Also it...

Instaflex / Unauthorized use of my debit card

2222Richard Wilson on Dec 10, 2016
Ordered 6 dollar sample then two weeks later they took 80 dollars out of my bank and shipped another bottle. They are very hard to get a refund from.I immediately canceled my debit card because on the bank statement said it was a reoccuring charge.if you look at the other complaints the...

Instaflex UCII / Instaflex UC II

Bajau on Oct 11, 2016
Read the fine prints when you order the samples. My advice is not even order the sample. Very deceptive marketing. If you forget to call them to cancel the subsequent order that they do not explicitly tell you, they will keep sending you a 30-day supply every month and charge $74.90. Very...

Instaflex / Instaflex joint pill

Harry Lewis on Sep 11, 2016
I ordered the 14 day sample of Instaflex and soon found that I was being billed for a 30 days supply each month at $74.00 for a 30 days supply. I have tried to cancel my order, but they tell me they want $35.00 to cancel my order. I have told my credit card provider to cancel all payments to Instaflex.

Instaflex / Instaflex capsules

Lois Gaither on Aug 16, 2016
I clicked on this sight to see what it was. I finally closed the sight and did not request a free trial or a monthly order. I received a bottle in the mail with no invoice or any papers. I didn't even know who it was from till I got a charge on my credit card for $74.98. I called my...

Instaflex / Deception

Donnie99 on Aug 4, 2015
I ordered a free sample of Instaflex but paid 4.95 shipping and handling on my credit card. To my surprise after 15 days I recieved another 30 day supply of Instaflex. I checked my credit card statement and saw a charge for $74.95. I called the company to tell them I wanted to send back...

Instaflex / SCAM

Ann-Barbara Gill on Mar 13, 2014
signed up for 1 month free sample told it would cost shipping 4, 98. Instead I have checked my online charge account which has been charge 74.98 for free sample and 2 subsequent months, for FEB & MARCH, Never received FEB and I am in Hospital and have checked, Did not receive Feb and a...

Instaflex / Ordered sample only, charged for next month 74.00

Linda Roberson on Feb 28, 2014
Ordered a sample for a two week supply for shipping only charge of $4.99. Within next two weeks was charged on my bank account for another 30 day supply for $74.00. Never ordered any more and did not agree to be charged for another shipment. Called their phone number listed and spoke to...

Instaflex / did not order but was charged

Myrtis Collinson on Jan 28, 2014
I ordered the FREE TRIAL OFFER for $4.99 and I also got a bottle of JOINT SUPPORT I did not sign up for anything more and now I received another bottle of INSTAFLEX for over $70 I have called my credit card company and they told me it was a scam. I want a return address label so I can send...


ELSAYED HAMOUDA on Sep 27, 2013
I OK'ed this company to charge my credit card $4.98 for shipping and my card was charged $74.98 for the product. I am willing to send the unopened bottle back for credit card refund. This is a terrible business practice. Thank you for any help in the matter, Also they sent after 2...

Instaflex / Fraud

Robert Hentz on Mar 21, 2013
I said yes to free trial sample, $4.99 shipping costs, then they sent a 30 day supply and charged my credit card 74.98, I called the 1-877-869-3310 number and told them that I didn't want it, that it didn't work. They told me that another bottle was on the way with another...

Instaflex / Charged for free trial capsuls

Sally Steinbach on Nov 21, 2012
I was charged for a "FREE trial' offer. Pay for the postage...then they charged $74.98 on my credit card. The product does not help in any way.

Instaflex / Charged $74.98 for free trial offer

Jikee on Aug 30, 2012
This was a free trial offer and it has now shown on my mastercard bill. They are still sedning the bottles of pills and I have been returning to sender. I would like a full refund.

Instaflex / No communications possible with this compay

Fritz Paret on Apr 22, 2011
No improvement. In spite of numerous calls to 1-877-369-3310, this phone never rings. I want to cancel any repeat order within your 30-day deadline. I already advise my credit card company.

Instaflex / Hidden policies

Dean Whisler on Apr 22, 2011
I ok the shipping on a free trial. That was all I authorized then I get a bottle and a huge bill. I discovered that hidden in the fine print it says that you have to call and cancell or they just start sending the stuff. No where is there any info on the cost per month. Had that been...

Instaflex / Charged for something, didn't order

Bobbie T on Mar 29, 2011
I ordered a trial bottle of this but that is all, i cannot take this because of other meds i am on.You have went ahead and charged to my checking for a full supply of this, you can't do this, i am calling my bank and letting them know what you are doing.I want a refund on my account, or I'M TURNING YOU IN TO SCAM.

Instaflex.com / I bought the sample and have been getting charged for large bottles of this Instaflex product

Blarnet on Mar 23, 2011
Instaflex, I bought the sample and have been getting charged for large bottles of this Instaflex product. I ask a person in your office at your phone number to stop billing me for a product I of which I had only wanted the sample. I have talked to my credit card company and that is where this problem stands now.

Instaflex / You guy's are a riot

Order12 on Mar 16, 2011
I read Instaflex reviews - Amazon, here and instaflex site. I agree with some reviewers-everyone "authorised" Instaflex to deduct monthly card payments. Funniest question - "how did they get my card #?" You gave it to ship product! However I would be pissed if it happened to me. There i...

Instaflex / Stay away

Miguel on Feb 1, 2011
Instaflex - yes, they said my account will be credited for the product they sent that I never ordered but I shouldn't have had to deal with this at all. It is a SCAM - I went back and repeated my order to find the hitch - when you try to pay $4.99 for the trial, you must "check" the...

Contact Us

Reply to