TxTag — fraudulent charges
Being a country girl, I very rarely take a toll road. This was the first time in years & didn't even realize it as a toll road until I couldn't find a way off of it! When the bill came (including fees for not having a tag)
I went online to pay my bill, that part of TxTag system was broken. I called to pay it over the phone, again there was a system issue. Spoke to a "live" person & even she couldn't process my payment. But, she did give me a discount on my bill & I mailed in a check. All is good, right? Wrong! I recently received a bill from an attorney regarding a $21 passed due amount with a $475 fee attached to it! The $21...Was my "discount" that the lady on the phone gave me. I called the collection agency/attorney only to be told there is nothing they can do, I just need to "pay my bills". Now, TxTag seems to have absolutely NO record of my initial call &/or issues that I was having trying to get this paid in the first part.
I can guarantee you, TxTag, that I will drive 100s of miles out of my way to NOT EVER get on your roads again! I will also Shout It To The Rooftops to EVERYONE that I know to not take your roads. POOR, POOR, POOR Customer Service & Cheaters at that! Shame on you for taking advantage of so many people!