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Turkish Airlines

Turkish Airlines review: Ignore refund…

E
Author of the review
11:55 am UTC
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

✈ TURKISH AIRLINES IGNORES REFUND REQUESTS! STAY AWAY! ✈

I booked a flight with Turkish Airlines, but they canceled it themselves and have refused to process my refund for €1,080 despite:
❌ Submitting a refund request on Oct 2024, created the ticket TK-[protected] #S1-[protected]#
❌ Emailing them multiple times (No response!)
❌ Calling their customer service on Dec 18, 2024 (Recorded!)
❌ Visiting their Düsseldorf Airport sales office (They said “we don’t have money”!)

🚨 TURKISH AIRLINES KEEPS MY MONEY AND IGNORES CUSTOMERS!

I have now:
âš  Filed a chargeback with my bank to get my money back.
âš  plan to escalated my case to the Turkish Civil Aviation Authority (DGCA).
âš  Reported Turkish Airlines for violating passenger refund laws!

@TurkishAirlines fix this now before more people learn about your terrible service!

#TurkishAirlines #RefundNow #CustomerServiceFail #ScamAlert #AviationRights

Recommendation: 🛑 If you are considering flying with Turkish Airlines, BEWARE! They ignore refund requests and give customers the runaround. I will NEVER fly with them again!

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  1. Turkish Airlines Contacts

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    More phone numbers
  3. Turkish Airlines emails
  4. Turkish Airlines address
    General Management Building Investor Relations Department, 9th Floor Yeşilköy Mh. 34149 Havaalanı, Cad. №: 3/1, Istanbul, Turkey
  5. Turkish Airlines social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Apr 14, 2026
  7. View all Turkish Airlines contacts
Turkish Airlines Category
Turkish Airlines is ranked 14 among 196 companies in the Airlines and Air Travel category
#12 Air Canada Air Canada #13 Qatar Airways Qatar Airways #14 Turkish Airlines Turkish Airlines #15 AirAsia AirAsia #16 Singapore Airlines Singapore Airlines

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