Toyota – Car not received

Hi,

I have ordered a Toyota Yaris in Athens, Greece, from POLIS Stavros Toyota on 15.11.2023. On May 2024 they informed me that the car has arrived (File [protected]). I have paid 8000 euros deposit, and we have signed the documents for bank loan, but i never saw the car! Now i am paying the 1st monthly payment of my loan, and despite many times i have contacted the company Toyota Hellas central offices, no one told me anything about my car. I have contacted other people with the same problems. I don't know if Toyota International knows that the company's people in Greece treat the customers in such unprofessional ways!

We will proceed with legal actions. I never thought that a company like Toyota has this unacceptable customer service! Of course, i will inform other people about it via all social networks.

Nelly Kapsi, Greek journalist

[protected]@yahoo.com