105 Middlesex Ave, Somerville, MA, 02145, US
Mon 9:00 am - 10:00 pm Working Hours
Sun:10:00 am - 8:00 pm
Mon:9:00 am - 10:00 pm
Tue:9:00 am - 10:00 pm
Wed:9:00 am - 10:00 pm
Thu:9:00 am - 10:00 pm
Fri:9:00 am - 10:00 pm
Sat:9:00 am - 10:00 pm

Reviews and Complaints

T.J. Maxxcustomer service

I have a complaint against a cashier who exhibits bad customer service. When asked a question she is very curt and has a bad disposition. I asked her to check the balance on my Customer Credit and she stated that she could not check anything and I could not use the card because the new policy was that my name must be on the the card. This is the first that I have heard about the new policy and it is not my fault that the person who issued the card did not know the proper procedure. I understand that the card should have had my name on it, but she could have at least checked the balance. She also dropped a light colored pillow on the floor that I was purchasing and did not bother to acknowledge or check to see that the pillow was still clean. I still have my receipt and I am sure that this person could be tracked if I provided the cashier number from the receipt.

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