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CB Fast Food Chains Tim Hortons Complaints #822-841
Tim Hortons

Tim Hortons review: Store Cleanliness

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Author of the review
11:12 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

I am a born raised Canadian, weened on Tim Horton's. I have been living in the US for the last 50 years but frequent my hometown of Brantford Ont. on a fairly regular basis. On my last visit in Jan of 2020, I stopped at a Tim Horton on West Street in Brantford Ont. I went to use the restroom and was totally appalled. There was toilet paper all over the place, with feces, etc. In the corner or the restroom a pair of filthy underwear was laying there. The bathroom was a disgusting mess.
I am retired police and not a person to complain or make judgement, but It made me wonder 'if the restroom is like this, what are the people working here and the cleanliness of the restaurant like'.

I'm not sure I'm a fan anymore of your establishments.

Just thought you'd like to know.
Allan Marlett, Virginia, USA

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  1. Tim Hortons Contacts

  2. Tim Hortons phone numbers
    +1 (888) 601-1616
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    USA & Canada
    +1 (905) 845-6511
    Click up if you have successfully reached Tim Hortons by calling +1 (905) 845-6511 phone number 9 9 users reported that they have successfully reached Tim Hortons by calling +1 (905) 845-6511 phone number Click down if you have unsuccessfully reached Tim Hortons by calling +1 (905) 845-6511 phone number 4 4 users reported that they have UNsuccessfully reached Tim Hortons by calling +1 (905) 845-6511 phone number
    38%
    Confidence score
    Head Office
    +1 (207) 426-2066
    Click up if you have successfully reached Tim Hortons by calling +1 (207) 426-2066 phone number 0 0 users reported that they have successfully reached Tim Hortons by calling +1 (207) 426-2066 phone number Click down if you have unsuccessfully reached Tim Hortons by calling +1 (207) 426-2066 phone number 0 0 users reported that they have UNsuccessfully reached Tim Hortons by calling +1 (207) 426-2066 phone number
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  3. Tim Hortons emails
  4. Tim Hortons address
    874 Sinclair Rd, Oakville, Ontario, L6K2Y1, Canada
  5. Tim Hortons social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Aug 07, 2026
  7. View all Tim Hortons contacts
Tim Hortons Category
Tim Hortons is ranked 27 among 57 companies in the Fast Food Chains category
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