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Tim Hortons Store 2300verbal and physical abuse

I worked for tim hortons starting june 2008 shortly after that the verbal abuse started when I asked the owner if management was entitled to our tips.Ed Zaparanuik replied no from there on Lynn our assistant manager, stareted with the verbal abuse. She talks behind staff members back has no regard for our times at drive thru.Chantal pointed out times were important, Lynn one day yelled at me in front of customers that they were not.For instance talking behind staff members back I'd come back from a break Jen approached me and say "Lynn was askin where the queen bee of drive thru?".Jens reply "who's that'", Lynns reply "Nicky(Nicole)".So the verbal abuse cotinues, I asked my manager Darlene to help fix th problems with no action taken.I approached the owner Ed nothing was done, so from sept. 2008 to april the verbal abuse continued.Again I approached Darlene our manager she said "she was ###ing sick of this ###". and that Ed's wife Sandy would come and talk to Lynn and I. April 7th I was workimg drive thru when our creamer ran out, Iwent to the back Lynn was fixing a broken creamer. I went to put my container down LYNN DECIDES TO PUSH ME SO I PUT THE CREAMER DOWN AGAIN SHE PUSHES ME AGAIN. I asked Lynn what the problem was.She replied "there's no room to do 2 creamers her." I replied "since when". Also the baker Marshall was working and witnessed this, I then went in Darlenes office and explained I've had enough of the verbal and physical abuse . I went back to work and when my shift was done I wrote a incident report. I took Darlene's word that it would be taken care of. Sandy, Ed's wife would come talk with us, NEVER HAPPENED! So 2 months later a customer came thru drive thru in the mornin which Lynn was working.Later in the day the customer came back and asked to speak to our managerto make a complaint about Lynn. After that for no reason I was hauled into the office S ANDY FINALLY MADE IT TO TALK TO ME ABOUT 8 MONTHS OF ABUSE!!!In 1 hour I was to make a decision to quit or transfer stores, OF COURSE I WAS IN TEARS.Iwas obviously upset and in no state of mind to make a clear decision so I agreed. I WAS IN TEARS FOR MOST OF THAT NIGHT WHICH IS VERY UNFAIR TO MY 3 YER OLD DAUGHTER THAT I WAS STILL UPSET FROM THE WAY I WAS BEIMG TREATED. The next day phoned and made a dr. appointment which he suggested stress leave, my Dr. then decided it was in my best interest not to return to work for the same employer who owns all 3 stores in Prince Albert. I finally received a phone call from CHANTAL THE DISTRICT MANAGER AND EXPLAINED WHAT HAD HAPPENED SHE SAID "I SHOULD GO TO THE R.C.M.P.". I was shocked I waited patiently for some action to be taken and ther has beem none.I was in TIM HORTONS WHEN THE VERBAL AND PHYSICAL ABUSE TOOK PLLACE WHY WOULDN' THEY HAVE TOLD ME THIS IN THE FIRST PLACE??????This is just a portion of the 8 months of abuse. I pray that any one would not have to work under these conditions thank you.


  • La
    larissamay Feb 07, 2010

    Same thing happened with my sister, one of the supervisors treated my sister bad, he swore at her, sexually assaulted her etc. She told the managers but they didnt do anything about it.

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