Tim Hortons review: service

November 23 approximate 6:43 AM I ran through to get a hot chocolate before dropping my daughter off at basketball I waited a little bit still no hot chocolate I told them I had to go I was in a hurry one of your employees name Nicole got mouthy start shaking her head back-and-forth at me and said well we are trying to fix the machine I said that's not good enough I need my stuff now I or she will be late to practice she asked if I wanted my money back I said yes then while getting ready to do that she had another drink in her hand and she dropped it gave me an evil look walked over to the drive-through window told me to get out and slam the window on my face I started yelling I want my money back Brittany the manager gave me my money back then as we were pulling away Nicole flipped me the bird and my daughter saw her do it I want somebody to contact me immediately Jason [protected]