Tim Hortons review: rude behavior

I am considered one of the regulars. I go to the same Tim Hortons every day for my coffee, twice a day sometimes. Its really disgusting how I see the employees being treated by one of their managers. Every time I go into this Tim Hortons for my freshly brewed cup of coffee I see this woman yelling at her employees in front of customers. Its like shes always on her rag or something. Her name is Sue, shes a manager at a Tim Hortons and is a disgusting person for treating the people who work hard every day, like crap. I will sometimes sit in the food court and read a book on weekends and she is all I hear, she yells about every little thing and I've even seen her physically push people around. Its disgusting and something needs do be done about her. I have tried to complain several times before but nothing seems to be getting through to anyone. Hopefully someone will read this and back me up because the store owners never seem to see what the customes are seeing. This woman is crazy. She will act buddy buddy with the customers and other managers but when it comes to the employees in a lower position than her, she devours them with her pushes and shoves and ever hurtful words that are very loudly spoken for the entire food court to hear. These employees dont even do anything wrong, they are doing their job but are getting in trouble for it. I would rather be served by the other employees than her because she is insane, and the most fake person I have ever encountered. I, the customer, feel the strong need to protect these employees that are being treated this way by their manager Sue since no one else will. I am working on filing other complaints so my voice will be heard and others will give a helping hand to these "trapped" employees.