Tim Hortons review: order #9467 was rerouted to a different location

Date of incident: January 8, 2020 15:33
Oder # 9467
Customer: Andrea Harder
Phone: [protected] Email: [protected]@gmail.com

Placed order using the mobile app. Order was for the location in West Edmonton Mall. #2171, 8770 170th ST West Ed. Mall
Once submitted order it then told me it was being rerouted. Order was sent to 11104 184 Street NW.
My complete order total came to $14.11
I would like to receive a refund in full for this order which was not collected.
Thanks