CB Fast Food Chains Tim Hortons Complaints #1022-1041

Tim Hortons review: lids and being burnt

Janet Knott of Windsor, CA

Oct 31, 2019 6:05 am UTC

I went through the drive-thru at this address in Colborne Ontario and ordered an extra large coffee when the lady gave me my coffee through the window and I went to put it in my car the lid fell off and burnt my finger badly I've had the lead come off before with these new lids but never have I burnt myself then the lady never even apologized or offered me another coffee I'm very disappointed in the lids and I have attached a photo of my finger being burnt I would appreciate some sort of feedback or compensation for what has happened I'm very very disappointed and I've always been a very loyal customer of Tim Hortons

Tim Hortons - lids and being burnt - Photo 1

View 0 more photos

0 comments

Add a comment

Tim Hortons - Treatment of employees 61

Resolved

Tim Hortons - Roll up the rim 53

Resolved

Tim Hortons - Unfair labour practices 10

Resolved

Tim Hortons - rude/careless 19

Tim Hortons - Rims already rolled up 22

Resolved

Tim Hortons - lack of customer service

Tim Hortons - dark roast

Tim Hortons - hazelnut flavoring 1

Tim Hortons - employer / franchise owner

Tim Hortons - iced cappuccino

View all Tim Hortons reviews and complaints

Tim Hortons Contacts

Tim Hortons phone numbers

+1 (888) 601-1616

Click up if you have successfully reached Tim Hortons by calling +1 (888) 601-1616 phone number 0 0 users reported that they have successfully reached Tim Hortons by calling +1 (888) 601-1616 phone number Click down if you have unsuccessfully reached Tim Hortons by calling +1 (888) 601-1616 phone number 0 0 users reported that they have UNsuccessfully reached Tim Hortons by calling +1 (888) 601-1616 phone number

USA & Canada

+1 (905) 845-6511

Click up if you have successfully reached Tim Hortons by calling +1 (905) 845-6511 phone number 9 9 users reported that they have successfully reached Tim Hortons by calling +1 (905) 845-6511 phone number Click down if you have unsuccessfully reached Tim Hortons by calling +1 (905) 845-6511 phone number 4 4 users reported that they have UNsuccessfully reached Tim Hortons by calling +1 (905) 845-6511 phone number

38%
Confidence score

Head Office

+1 (207) 426-2066

Click up if you have successfully reached Tim Hortons by calling +1 (207) 426-2066 phone number 0 0 users reported that they have successfully reached Tim Hortons by calling +1 (207) 426-2066 phone number Click down if you have unsuccessfully reached Tim Hortons by calling +1 (207) 426-2066 phone number 0 0 users reported that they have UNsuccessfully reached Tim Hortons by calling +1 (207) 426-2066 phone number

More phone numbers

Tim Hortons emails

info@timhortons.com

100%
Confidence score: 100%

Support

robichaud_michelle@timhortons.com

94%
Confidence score: 94%

communication

morelli_david@timhortons.com

93%
Confidence score: 93%

communication

More emails

Tim Hortons address

874 Sinclair Rd, Oakville, Ontario, L6K2Y1, Canada

Tim Hortons social media
Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Aug 07, 2026
View all Tim Hortons contacts