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Tim Hortons

Tim Hortons review: got the wrong drink and there were coffee grounds in my iced coffee!

K
Author of the review
3:11 pm UTC

Hi,

Our order:
1 med coffee
1 med tea
1 small iced Capp
1 small iced coffee
6 muffins

Complaint:
1-Received a coffee instead of the tea
2-iced coffee had coffee grounds in the bottom of the cup
3-they forgot the muffins and had to re-order the muffins at the window

Very disappointed with our experience!

Please contact me with a resolution ASAP.

Kathy Vaughan
[protected]
kathy.[protected]@hotmail.com

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