Tim Hortons review: food service staff not washing their hands.

2/12/20 I stopped at the Tim Hortons on Seneca and Bailey to use the washroom and pick up a sandwich for dinner on the way home from work. It was the first time I had been inside as I usually go through the drive- through in the morning on my way to work. I realized there is only one coed washroom as it is a very small building and was standing waiting when an employee came out and used the hand sanitizer on the wall and went into the food service area. Upon inspection the sink in the washroom was not wet, I had not heard the Air dryer and there was no paper towel dispenser. This is against Department of Health regulations. A food service worker must use soap and water after the toilet, hand sanitizer does not cut it. When I asked to speak to the manager I was told there was not one on duty. I was given attitude by the girl behind the counter, and eventually a young man came over and I told him what I had observed. He was rude and stated, "what were you in there with her" I find this disgusting and I don't think I will be going to anymore Tim Hortons if this is the safety training they are getting. In this day and age of Flu and Corona Virus outbreaks we need to be super vigilant about handwashing and this is not acceptable. I plan to file a complaint to the NYS Dept of Health.