CB Fast Food Chains Tim Hortons Complaints #842-861

Tim Hortons review: customer service

Alex azma of Newmarket, CA

Feb 03, 2020 4:11 am UTC

I am a diabetic and I can't have sugar in my coffee. I asked for dark roast coffee with two milk only! But she made it double double!
On february 2 at about 9:30 pm I entered tim horton and asked to change my coffee which she made a mistake putting sugar in it.
She rudely refused to change my coffee to get me the one that I asked for!
I paid for it but I did not get what I asked for!
She never changed my coffee and I had the worst customer service experience at your team horton!
I left tim horton with sadness and she humiliated me in front of others...
I did not deserve to be treated this way...
Alex.

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Tim Hortons Contacts

Tim Hortons phone numbers

+1 (888) 601-1616

Click up if you have successfully reached Tim Hortons by calling +1 (888) 601-1616 phone number 0 0 users reported that they have successfully reached Tim Hortons by calling +1 (888) 601-1616 phone number Click down if you have unsuccessfully reached Tim Hortons by calling +1 (888) 601-1616 phone number 0 0 users reported that they have UNsuccessfully reached Tim Hortons by calling +1 (888) 601-1616 phone number

USA & Canada

+1 (905) 845-6511

Click up if you have successfully reached Tim Hortons by calling +1 (905) 845-6511 phone number 9 9 users reported that they have successfully reached Tim Hortons by calling +1 (905) 845-6511 phone number Click down if you have unsuccessfully reached Tim Hortons by calling +1 (905) 845-6511 phone number 4 4 users reported that they have UNsuccessfully reached Tim Hortons by calling +1 (905) 845-6511 phone number

38%
Confidence score

Head Office

+1 (207) 426-2066

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Tim Hortons emails

info@timhortons.com

100%
Confidence score: 100%

Support

robichaud_michelle@timhortons.com

94%
Confidence score: 94%

communication

morelli_david@timhortons.com

93%
Confidence score: 93%

communication

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Tim Hortons address

874 Sinclair Rd, Oakville, Ontario, L6K2Y1, Canada

Tim Hortons social media
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Aug 07, 2026
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