Menu
Write a review
File a complaint
Tim Hortons

Tim Hortons review: customer service

M
Author of the review
9:10 am UTC

This tim Hortons have the most rude employees I have ever been too. It's like they are doing you a favour for working there. I asked for a belt sandwich this morning and get out to my car to realize there is no lettuce or tomato on it so I go back in and they act as if it's my fault and telling me they didn't charge me for that. I said i asked for a BELT sandwich which I'm pretty sure the L and the T stand for lettuce and tomato. They made me look like a fool in front of everyone in line and then they were snickering in the back about he wants lettuce and tomato. I will never go to this tim Hortons again and I probably just wasted 10 minutes of my time writing this complaint. They should do a total re hire at this place and give the jobs to people who actually want to work and have some basic manners. Oh and by the way the sandwich was terrible she smothered so much mayo on there and I threw 3 quarters of it out. Also I've never heard a thank you or your welcome from this place every time i have been. I'm done with tim Hortons.

0 comments
Add a comment

More Tim Hortons reviews & complaints

Tim Hortons - Treatment of employees 61
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Tim Hortons - Roll up the rim 53
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Tim Hortons - Unfair labour practices 10
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Tim Hortons - Rims already rolled up 22
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
View all Tim Hortons reviews and complaints
  1. Tim Hortons Contacts

  2. Tim Hortons phone numbers
    Click up if you have successfully reached Tim Hortons by calling +1 (888) 601-1616 phone number 0 0 users reported that they have successfully reached Tim Hortons by calling +1 (888) 601-1616 phone number Click down if you have unsuccessfully reached Tim Hortons by calling +1 (888) 601-1616 phone number 0 0 users reported that they have UNsuccessfully reached Tim Hortons by calling +1 (888) 601-1616 phone number
    USA & Canada
    Click up if you have successfully reached Tim Hortons by calling +1 (905) 845-6511 phone number 9 9 users reported that they have successfully reached Tim Hortons by calling +1 (905) 845-6511 phone number Click down if you have unsuccessfully reached Tim Hortons by calling +1 (905) 845-6511 phone number 4 4 users reported that they have UNsuccessfully reached Tim Hortons by calling +1 (905) 845-6511 phone number
    38%
    Confidence score
    Head Office
    Click up if you have successfully reached Tim Hortons by calling +1 (207) 426-2066 phone number 0 0 users reported that they have successfully reached Tim Hortons by calling +1 (207) 426-2066 phone number Click down if you have unsuccessfully reached Tim Hortons by calling +1 (207) 426-2066 phone number 0 0 users reported that they have UNsuccessfully reached Tim Hortons by calling +1 (207) 426-2066 phone number
    More phone numbers
  3. Tim Hortons emails
  4. Tim Hortons address
    874 Sinclair Rd, Oakville, Ontario, L6K2Y1, Canada
  5. Tim Hortons social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Aug 07, 2026
  7. View all Tim Hortons contacts