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CB Fast Food Chains Tim Hortons Complaints #1082-1101
Tim Hortons

Tim Hortons review: customer service

J
Author of the review
9:02 am UTC

Staff was rude and did not allow me to complete my sentence. This resulted in my food item being incorrect. Upon trying to explain I was cut off multiple times, loudly arguing that I did not specify my request correctly. Had they tried to listen instead of just rushing through the order, it would have been a better experience.

The food item was replaced but the argument left a bad taste.

Disappointed

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  1. Tim Hortons Contacts

  2. Tim Hortons phone numbers
    +1 (888) 601-1616
    Click up if you have successfully reached Tim Hortons by calling +1 (888) 601-1616 phone number 0 0 users reported that they have successfully reached Tim Hortons by calling +1 (888) 601-1616 phone number Click down if you have unsuccessfully reached Tim Hortons by calling +1 (888) 601-1616 phone number 0 0 users reported that they have UNsuccessfully reached Tim Hortons by calling +1 (888) 601-1616 phone number
    USA & Canada
    +1 (905) 845-6511
    Click up if you have successfully reached Tim Hortons by calling +1 (905) 845-6511 phone number 9 9 users reported that they have successfully reached Tim Hortons by calling +1 (905) 845-6511 phone number Click down if you have unsuccessfully reached Tim Hortons by calling +1 (905) 845-6511 phone number 4 4 users reported that they have UNsuccessfully reached Tim Hortons by calling +1 (905) 845-6511 phone number
    38%
    Confidence score
    Head Office
    +1 (207) 426-2066
    Click up if you have successfully reached Tim Hortons by calling +1 (207) 426-2066 phone number 0 0 users reported that they have successfully reached Tim Hortons by calling +1 (207) 426-2066 phone number Click down if you have unsuccessfully reached Tim Hortons by calling +1 (207) 426-2066 phone number 0 0 users reported that they have UNsuccessfully reached Tim Hortons by calling +1 (207) 426-2066 phone number
    More phone numbers
  3. Tim Hortons emails
  4. Tim Hortons address
    874 Sinclair Rd, Oakville, Ontario, L6K2Y1, Canada
  5. Tim Hortons social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Aug 07, 2026
  7. View all Tim Hortons contacts
Tim Hortons Category
Tim Hortons is ranked 27 among 57 companies in the Fast Food Chains category
#25 Whataburger Whataburger #26 Raising Cane's Chicken Fingers Raising Cane's Chicken Fingers #27 Tim Hortons Tim Hortons #28 Hardee's Restaurants Hardee's Restaurants #29 Moe's Southwest Grill Moe's Southwest Grill

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