My husband went to this address and bought me a toasted cheese bagel with butter, my favorite. This time it was burnt black around the edges, so he went back and got another one, when I opened the wrap, it was also burnt black. So I told him to forget it, don't bother going back. They told him after the first complaint that they were training someone, but my bagel was burnt a second time.
The complaint has been investigated and resolved to the customer’s satisfaction.
toast your bagel at home,
problem solved
I asked for a everything bagel toasted with butter and chedder cheese and i got a burnt bagel that looked like tar!