Thrifty Car Rental Companybait and switch dishonest practices.

R
This review was posted by
a verified customer
Verified customer

I was shopping on-line for a car rental for our trip to Florida. I registered for the blue chip membership. While waiting for the blue chip number the prices of the car almost doubled. The prices went down alittle and I went ahead and booked the car. It was suppose to be $193. When my husband went to pick up the car they tried to give us a Hyundai Accent which was too small. I talked with the clerk to see what we could do. He said nothing but pay $25 more a day, which he said was an incredible deal. I said that is ridiculous and he handed the phone back to my husband and refused to help us. When we got home from vacation I tried to call the 1800 number and the girl also hung up on me when I asked for a manager. While talking with the phone rep I told her that I could have simply cancelled our first reservation and booked the car on our phone we would have paid way less. She agreed and said it was dishonest but that is how they do business. DONT'T RENT FROM THRIFTY!

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.