The Brick review: Fridge / stove warranty

When I bought my Fridge and Stove from the Brick Sudbury in June of 2018, I was offered a 2 year extended warranty for $299.95, which I at first declined. The sales person told me that if I bought the warranty and didnt use during the 2 years I could have it paid back to me a s a store credit and could use the $299.95 to buy other products at The Brick. I agreed to this arrangement. In 2023, I decided to go and purchase a new mattress, so I took my receipt to the brick, chose a mattress and gave the sales person my original receipt and attempted to claim the $299.95 for the warranty as a store credit. He told me it was only good for 90 days, and I told him I was not aware of, nor was informed of this when I made the original purchase. He went over to the office counter nad a young ladt there informed me that there had been a lot of problems and misleading information about the warranty rebate program, and as such, the Brick had created alist and extended the rebate to those customers until the end of 2023. She checked the list and no suprise, I wasnt on the list. She called over a manager and I told him the whole story. He at first denied the existance of a list (the same list the young lady had just checked) He then informed me that I was given a phamplet explaining the program, I told him I was not, he said I mut have been. He told me I could not possibly remember what I was given or told 5 years ago. I told him I did and why I did. He said that ws too bad, and asked to see the original receipt. The young lady gave it to him and he tore it in half and said, sorry, you were informed iot was 90 days and there is nothing we will do for you. I want to discuss this with someone.