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CB Furniture Stores The Brick Complaints #122-141
The Brick

The Brick review: Defective piece

N
Author of the review
12:50 pm UTC

I have bought Love Seat and Sofa Together from Brick in Jan 2023. When I got delivery I came to know that Love Seat is defective and at same time I called Brick for the same. Told them to return it or exchange it but they replied that do not have replacement and they can not return. Then they have given me two options, CAD 200 for compensation or our technician will visit you with in 72 hours to repair this. Today two weeks left but nobody cares about things. First they have sent defective piece and then they will send technician. Nice service. But till now I did not get any response from them.

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  2. The Brick phone numbers
    +1 (780) 930-6000
    Click up if you have successfully reached The Brick by calling +1 (780) 930-6000 phone number 2 2 users reported that they have successfully reached The Brick by calling +1 (780) 930-6000 phone number Click down if you have unsuccessfully reached The Brick by calling +1 (780) 930-6000 phone number 1 1 users reported that they have UNsuccessfully reached The Brick by calling +1 (780) 930-6000 phone number
    33%
    Confidence score
    Corporate Office
  3. The Brick emails
  4. The Brick address
    16930-114 Avenue, Edmonton, British Columbia, T5M3S2, Canada
  5. The Brick social media
  6. Olivia
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    Jun 23, 2026
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The Brick Category
The Brick is ranked 195 among 291 companies in the Furniture Stores category
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Most discussed complaints

Charge for undelivered item.
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 7 months to wait for 2 chairs
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 Service department
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 Ignored by staff playing on their phones
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