The Brick review: Couches - leather wore out prematurely

I paid for 5 year warranty and informed the Brick that one couch wore out badly and im 65, no kids, only i sit there.

They basically gave the the run around and then denied my claim saying i should have informed them within 14 days. This was slow premature erosion.

I had HEARD rumors anout the Brick and POOR warranty support.

Their warranty department basocally ignored me and then a lady Simranjeet told me they denied it.

Totally unacceptable.

How sad for customers fooled into their warranty misinformation.

Terry S.