The Brick review: Couch purchase

On June 10th we had what we thought was a new couch with no damage. After delivery person left we noticed one of the back rest that folds up was missing zipper. Called store they first said they could do nothing and proceeded to tell me it shouldn't matter it's against the wall, it is infact not against a wall. Next they told me the could give me $ 50 store credit on a $2400 couch final offer was $100 store credit I did not agree and was told customer service would call us. After a few days with no call my husband called to talk to manager and gave us $550 off we accepted only because we were tired of arguing. So now we are stuck with a couch that looks used. I don't no about you but I can not afford more we saved for this. I am so upset.

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