The complaint has been investigated and
resolved to the customer's satisfactionResolved TD Bank — customer service/wait time
resolved to the customer's satisfaction
WORLDS MOST CONVENIENT BANK???!!! Voted by WHOM? Board of Directors??? Certainly NOT the customers. The only thing convenient about TD Bank and the former Commerce Bank is the fact that they are open on Sunday. Waiting time on their convenient drive up windows is OUTRAGEOUS! Always have a problem there but today was the last straw! Pulled up on one of the 5 or 6 drive ups and had 3 cars in front of me at 5:55 to transfer funds from my 16 year olds savings account to our joint checking in order to split cost of a new computer with him. Sound simple? Noooooo. After waiting on line for 29 minutes...29 MINUTES I was told I was not custodian of his account because it was my husband that went with him to open it in the first place. I had the 16 year old with me and they would not let us take $400 from his account and put into the family account. ARE YOU KIDDING ME??? Going on simultaneously (sp) was some poor guy who just wanted to deposit his paycheck and take a little out BUT he could not because he did not have enough in HIS account to cover the paycheck! What the %$#@*&^%??? ZERO CUSTOMER SERVICE AND SATISFACTION. I AM DONE!!! Closed my personal little account a year ago for poor service and now I am closing both of our son's savings and our family account. Did I mention HOW many times I received the wrong amount of cash back when depositing/cashing a check and one time even had to do the math on a piece of paper for the stupid teller so she could understand? THAT was in Brick. Never bank with them and and NOT COUNT YOUR MONEY!!! RUDE NASTY SLOWWWWWWWWWWWWWWWWWW AND REALLLYYYYY DOWNRIGHT FREAKIN IGNORANT! BANKING CUSTOMERS...BEWARE!!! CONVENIENT BANK??? Your so funny!
More TD Bank Complaints & Reviews
- TD Banknorth - outrageous overdraft fees
- TD Canada Trust Bank - recent letter re heir potential
- TD Bank - overdraft fees?!?
- TD Bank - extreme delay in posting direct deposits
- TD Bank - being an employee at td bank
- TD Bank - fraud reimbursement and overdraft fees
- TD Bank - exhorbitants fees!! hipocritical
- TD Bank - horrible customer service
- TD Bank - racist treatment
- TD Bank - customer service phone issues