The complaint has been investigated and
resolved to the customer's satisfactionResolved TD Bank — rude customers
resolved to the customer's satisfaction
Well lets start off by saying if you dont work for Td Bank you will not know the stress we undergo from rude customers.
First off Td Bank sent all there customers their policies of the new systems. If you got screwed with your accounts after the integration like around now its your fault. We understand our computers were messed up for about two weeks and if you got fees we certainly gave most of them back. If your still getting fees its cause your not consistent at watching your account. If you don't want fees well stop spending money you don't have. REMEMBER that your card does not decline when you don't have money. In order to get that removed you should go to your local Td Bank and get an opt out program.
Second, STOP YELLING AT YOUR TELLERS UNLESS YOU FEEL THEY HAVE DONE SOMETHING SO ###ED THAT THEY DESERVE IT. Most tellers do not deserve the grief you customers bring. If something was done incorrectly on your account don't yell at the teller go to a Customer Service Rep or the manager.
Third, If you see that the drive thru is busy don't sit there and waste your time. GO INSIDE! Their should be at least 3 tellers inside while the drive thru has only two and sometimes one. Stop being lazy and take a walk inside. It helps your cardio.
Last but not least Td Bank is still more convenient then most banks out there. We open sooner and close later. We make most of your deposits avalible next business day. If its 5:55 and you think it might get put into the next business day ask what day they are on. Does it really hurt you to ask?
This should help you to help us to be Courteous to you. Follow this and nothing should happen to you and you wont be yelling anytime soon.
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