Complaints & Reviews

complaint

"Login failed
We are unable to reach our servers!"
That is what I read, after uninstalling, reinstalling and signing in again.
This on my iPhone 7.
On my PC under WIN10 in the I read after uninstalling:
"Download failed".

Now what to do?

And now some more words to reach threehundred charecters.
And I do not know what to do with "Select a category" I'll just selct one at random.

PSTN outcalling dead

I started up a Justvoip account "maximobil" but this allows only PC-to-PC calls, voip calls through my line...

Unknown Error, account blocked

If you get Error in just Viop,
please call them immediately.

Registrant:
Company: Betamax GmbH Co. KG
Name: Nab Karin
Address: Im Mediapark 8
City: Koln
Country: GERMANY
Postal Code: 50670

Administrative Contact:
Company: Betamax GmbH Co. KG
Name: Nab Karin
Address: Im Mediapark 8
City: Koln
Country: GERMANY
Postal Code: 50670
Phone: +[protected]
Fax:
Email:

Technical Contact:
Company: Betamax GmbH Co. KG
Name: Nab Karin
Address: Im Mediapark 8
City: Koln
Country: GERMANY
Postal Code: 50670
Phone: +[protected]
Fax:
Email:

FUP

Respected sir,
Recently I have seen in my account some charges on the free destinations under the name of FUP. The client did not use in any way for commercial or any other device purpose. Also I have seen that you are charging for all the free destinations. Kindly revise and do the maximum benefit to the client.
Assuring my cooperation.
John Buckthese.

Not getting connection

I have just voip account and my user id is tanwarqayyum even i have a balance money euro about 32 in my...

We are here to help

  • 16 years' experience in successful complaint resolution
  • Each complaint is handled individually by highly qualified experts
  • Honest and unbiased reviews
  • Last but not least, all our services are absolutely free

resellers directory

since the justvoiip internet calling cards are no more available in qatar, i need the resellers address in...

unable to call

sir, this is third time I am sending complaint.
I request you please take this as an urgent case
and solve my problem.

while I am trying to call to any destination, the
error message coming. " sorry you are not allowed
to make this call". sir, I tried to send sms also. the
same message coming. what is this. really cheating.
I have credit. Euro.3.57. If you can not solve this
problem, pls. give me back my credit. sir, you know
the problem happening for me only. my friends
calling without any objections from this same computer.

I humbly request you to solve this problem urgently

thanks,

your co operation will be highly appreciated

sayedummer

  • Ru
    Rush Eid Apr 24, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Complaints on "JustVoip"
    Read more complaints on this Company
    JustVoip
    Posted: 24/04/08 by rush eid unable to call

    Complaint Rating:
    sir, I request you please take this as an urgent case
    and solve my problem.

    while I am trying to call to any destination, the
    error message coming. " sorry you are not allowed
    to make this call". sir, I tried to send sms also. the
    same message coming. what is this. really cheating.
    I have credit. Euro.16.04. If you can not solve this
    problem, pls. give me back my credit. I humbly request you to solve this problem urgently

    thanks,

    your co operation will be highly appreciated

    RUSH EID

    0 Votes
  • Vy
    vyshakh Apr 24, 2008
    This comment was posted by
    a verified customer
    Verified customer

    i had the same problem.. please let me know the exact reason...

    0 Votes
  • Yu
    Yuri Ribeiro Jun 19, 2008
    This comment was posted by
    a verified customer
    Verified customer

    sir,

    i am traveling with some friends and i just make my calls using justoip. I have 8.80 euro but i can`t call anybody.
    The message "You are not allowed to make this call" appears constantly. And i know nobody that can help me.
    Thank tou
    I apreciate your help

    0 Votes
  • Ah
    ahmedali Jan 17, 2009

    sir, this is my second time I am sending complaint.
    I request you please answer me or fill my credit please solve my problem.

    I sent money with bank account, I check the bank several times and every thing is correct
    Your account number and my reference number I can sent the receipt to you just give me e mail or fax number it’s nearly 2 month now and nothing happened. I sent 100 kroner and the talk 75 kroner for services I knew that letter. Pls. give me the credit or answer me if there anything wrong I didn’t know I’m still waiting your answer
    ahmedali825

    0 Votes

not able to make the calls being a sufficient balance

I am making calls but not happening showing the error meg you are not allowed to make this call but in the mean time one of my friend is doing then it is done.i have balnce of 4.90 euro .pls do the needful

  • Sa
    sayedummer Apr 22, 2008
    This comment was posted by
    a verified customer
    Verified customer

    THE SAME PROBLEM HAPPENS WHILE I TRY TO CALL. SAME MESSAGE COMING (SORRY YOU ARE NOT ALLOWED TO MAKE THIS CALL)

    0 Votes
  • Mo
    Mohamed akbar Apr 25, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I have the same problem till april 18 it was working after that it is not working, i get a message as SORRY YOU ARE NOT ALLOWED TO MAKE THIS CALL), i have a sufficient balance, if any one has solved this problem please pass on the solution it will be a great help.
    Thanks

    0 Votes
  • De
    deepak Apr 25, 2008
    This comment was posted by
    a verified customer
    Verified customer

    i have same problem and i agree with this, i have enough balance and when i make call it say sorry you are not allowed to make call
    please any one knows how to solve it plz let me know

    0 Votes
  • Na
    Nazar Apr 26, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Hi,

    I am also facing the same issue from Apr 18th. I have wrote an email to them and I got the below response from them on Apr 22nd.

    Dear customer,

    we have received your query/fault report. Should your query not be addressed in the FAQ we will try to get back to you as soon as possible; however we work with a small team and therefore it might take a short while to receive a response.

    Kind regards,
    JustVoip

    Meanwhile, if you anybody find solution for this, please contact me.

    0 Votes
  • Ig
    Ignatius D'mello Sep 29, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I had the justvoip on my computer until it crashed for unknown reason and i got it done again, now I have difficulty in reloading the software, can you help me, I have balance in my account and my
    Id is (igloria)


    Thank you.


    Ignatius

    0 Votes
  • Th
    thaikinh Feb 04, 2009

    You can solve this problem, read it here
    http://your-digital-life.blogspot.com/2009/02/solving-you-are-not-allowed-to-make.html

    0 Votes

CALLING PROBLEM

sir, I am an extinhing user of just voip. I have credit of Euo.3.87. but when i am trying to call to...

FUP exceeded

This company are a fraud company, I still have 9 Euro in my account but after being a member for 7 days and...

A fraud company

After paying $ 50 + $ 4.99 transfer to the account of Betamax, my account was not loaded. Four e-mails to...

Calls not go through

I am havin gthe credit of 10 Euros but the calls are not going through the Just Voip. This is really a big...

Stolen money!

I have my justvoip account and an account credit of 5 Euro and 28 free days left. But when I try to make a call, it says, "The other party ended the call due to an unknown error." This has been so for the last 5-6 days. I did not put a pressure to contact them.it's just westing time. Those who are involved in this issue, how can we get our money back. We don't let these thieves to rope us...

  • Ta
    Taiwan Chen Jun 21, 2009

    I transfered 50 Euro to Voip Stunt, and they add to a wrong account, till now, i don't get my credit, and they told me, i made a mistake, transfered my money to a wrong account, finally, i found out the global collect they did transfered to a correct account, betamax made a mistake, and sent 5 mail, no answered, and Voip Stunt said i shouldn't send any mail, otherwise they will stop my customer service

    0 Votes
  • 13
    134679 Jul 08, 2009

    saale fuddu ne

    1 Votes

Cheating people!

I am unable to access the voip facility, even though i am having the money in my account. This i some sort of scam, beware!

  • Fh
    fhayaaz Feb 10, 2008
    This comment was posted by
    a verified customer
    Verified customer

    HI i dont know on what base they disconnect my a/c, i payed all amounts no problem inthis , no problem with my credit cards, i havent miss use the terms and conditions as u said, even i am not calling to any free countreis like others. And more cheating way of these voip people doing is if u not taking somebody credit card or his IP address why u deduct the amount when he creating new a/c and after that u block the id. Please mention the reasons why r u doing like this... this is like official way of cheating .if u have any problem caused by us then tell or inform us. I havent did anything but we want know won what bases ru doing like this.

    regards,

    fhayaz.

    0 Votes
  • Mu
    MURTUZA Apr 23, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I M ALSO USING
    VOIPWISE & I HAVE BALNCE N VOIPWISE BUT I DIDNT CALL U A HAVE BALANCE 9.89 URO BUT I DIDNT CALL ANY BODY

    I ALSI SEND EMAIL TO CUSTOMER SERVICE BUT HE DIDNT REPLY ME
    Y? HE CHEAT?
    YOU THINK BEFORE USE

    0 Votes
  • Ma
    mathew May 07, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I am not able to make any call from just voip. It says the error"sorry you are not allowed to make this call"and there is general error code.

    0 Votes
  • Ma
    manikandan May 31, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I FORGET MY PASSWORD SO I CANNOT LOG IN IN MY ACCOUNT- manimaran17 please send me my password THANKYOU

    0 Votes

Calls do not go thru

I have my justvoip account and an account credit of 10.02 euro and 353 free days left. But when I try to make...

In The News

Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints
If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
One of the largest consumer sites online. Posting here your concerns means good exposure for your issues
A consumer site aimed at exposing unethical companies and business practices
ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people
You'll definitely get some directions on how customer service can best solve your problem