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CB Department Stores Target Complaints #102-121
Target

Target review: Gift card purchased at target.

L
Author of the review
9:22 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

I purchased a gift card from Target.com on October 23, 2021 just a couple of days ago. I was deriving out of town to celebrate my son's Birthday Party. I planned this trip on a budget so I went ahead and purchased a Hotels.com gift card for $100 for my lodging and a Visa gift card for expenses and I had my gas, gifts, and travel items already covered. When I tried to check into a motel that night to rest before heading back home the next day on that long drive the card would not work. After several hours trying attempting to get a room I got in touch with Target customer service and they did not help me. They said to try another motel which I already had and was tried so finally gave up at 10 am the next morning. Was on the phone with Hotels.com for 3 hours while they were attempting to book me using the gift card on there end, but it would not work anywhere. Bottom line, I purchased the card at Target not through them so they did everything they could do to help me on there end. So I had to sleep in my car to get some kind of rest to drive back home. So when I finally made it home on the 25th of October, I called Target again and after speaking to 7 different people they basically told me there was nothing they could do. I asked if they could give me another gift card since the one I purchased at Target did not work and they said they could not help me. So not only did I have yo sleep in my car that night because there gift card did not work but I was also out $100. I have purchased a lot of items at target through out the years and have been a good customer. I was very sad and disappointed that they did me that way. I did not know that Target was in the business of stealing peoples money. I payed with hard earned good working money and in exchanged they gave me a product that did not work and did not even care to make it right.

Desired outcome: A working product. Another card that works. What I payed for

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  1. Target Contacts

  2. Target phone numbers
    +1 (800) 591-3869
    Click up if you have successfully reached Target by calling +1 (800) 591-3869 phone number 2 2 users reported that they have successfully reached Target by calling +1 (800) 591-3869 phone number Click down if you have unsuccessfully reached Target by calling +1 (800) 591-3869 phone number 1 1 users reported that they have UNsuccessfully reached Target by calling +1 (800) 591-3869 phone number
    33%
    Confidence score
    Online Experience
    +1 (800) 440-0680
    Click up if you have successfully reached Target by calling +1 (800) 440-0680 phone number 1 1 users reported that they have successfully reached Target by calling +1 (800) 440-0680 phone number Click down if you have unsuccessfully reached Target by calling +1 (800) 440-0680 phone number 0 0 users reported that they have UNsuccessfully reached Target by calling +1 (800) 440-0680 phone number
    100%
    Confidence score
    Guest Relations
    +1 (800) 888-9333
    Click up if you have successfully reached Target by calling +1 (800) 888-9333 phone number 0 0 users reported that they have successfully reached Target by calling +1 (800) 888-9333 phone number Click down if you have unsuccessfully reached Target by calling +1 (800) 888-9333 phone number 0 0 users reported that they have UNsuccessfully reached Target by calling +1 (800) 888-9333 phone number
    Gift Registry & Target Lists
    +1 (877) 798-2743
    Click up if you have successfully reached Target by calling +1 (877) 798-2743 phone number 0 0 users reported that they have successfully reached Target by calling +1 (877) 798-2743 phone number Click down if you have unsuccessfully reached Target by calling +1 (877) 798-2743 phone number 0 0 users reported that they have UNsuccessfully reached Target by calling +1 (877) 798-2743 phone number
    Pharmacy & Clinic
    +1 (800) 544-2943
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    Target Gift Cards
    +1 (800) 544-3875
    Click up if you have successfully reached Target by calling +1 (800) 544-3875 phone number 0 0 users reported that they have successfully reached Target by calling +1 (800) 544-3875 phone number Click down if you have unsuccessfully reached Target by calling +1 (800) 544-3875 phone number 0 0 users reported that they have UNsuccessfully reached Target by calling +1 (800) 544-3875 phone number
    Target Gift Card Business Orders
    +1 (800) 424-6888
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    Redcard Guest Services
    +1 (612) 815-9922
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    Target Mastercard - Outside the USA
    +1 (888) 729-7331
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    Target Debit Card
    +1 (612) 761-6627
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    Media Contact
    +1 (612) 307-5876
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    Food Safety
    +1 (612) 512-5007
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    Media Contact
    More phone numbers
  3. Target emails
  4. Target address
    PO Box 9350, Minneapolis, Minnesota, 55440-9350, United States
  5. Target social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 09, 2026
  7. View all Target contacts
Target Category
Target is ranked 1 among 61 companies in the Department Stores category
#01 Target Target #02 Macy's Macy's #03 JC Penney JC Penney #04 Walmart Canada Walmart Canada #05 JohnLewis JohnLewis

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