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4.3 21 Reviews 784 Complaints
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Target complaints 784

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8:40 pm EST

Target online purchase [protected]

Purchased the item on 11/23/17 received a email stated i will get two package. one will be on 11/28/17 and the second with be on 11/29. i got my first one on time but did not received the second package on 11/29. the customer service line was extreme busy and could not get hold of anybody in the chat room. i finally got hold of someone on the customer services line. I was not happy that i will get my second package till the end of the week. i did not get any email or any form notification about items will be late. horrible customer services.

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8:55 pm EST
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Target customer service return/exchange xbox one kinect

I'm complaining about employees at a target branch and the horrible customer service given concerning an exchange. I recently purchased Xbox one Kinect from my local target however upon opening and trying to connect the Kinect, I realize the Kinect that was supposedly Xbox one model was actually a 360 model. So, I head out to target branch in Paramus, NJ. ( I was at a mall in Paramus with a target) I was told I would have to go to the specific store I bought the item. Okay, fair enough. I get to the branch I bought the product and go to guest service. I explained to the associate what I have in hand and requested an exchange. I wasn't requesting a refund, I simply want the product I paid for. I have Xbox one x and the 360 Kinect is useless to me. Long story short, the store turned me away and refused to give me an exchange. Nothing at all, no credit, no refund. An associate named Angel was the person I was speaking to. They claimed they looked up security cameras and record of product. They claimed they know the product was sealed and that it was not a return and resold item. I was pretty much being accused of being fraudulent . I asked for a manager and waited for 25 minutes without any manager coming to help resolve the matter in hand. Angel called for security instead. Poor customer service. Terrible! I was told I need to call Xbox and get and exchange from them. I didn't buy the product at a Microsoft or Xbox store, I bought it from target. They should at least give the customer the courtesy of helping get the product I paid them for but all I got was, well we can't do anything about it. Its xbox's Fault.

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pobarjenkins
Minneapolis, US
Dec 03, 2017 12:53 am EST
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Did you change ownership of your account? Your original complaint was fairly grammatically correct, but your comments have devolved into a lot of slang and poor grammar.

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Chiechie2
, US
Dec 04, 2017 10:58 am EST
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if the people commenting can’t understand my complaint which is fairly grammatically correct according to u, they don’t deserve a grammatically correct and intellectual response

aja1jenkz
aja1jenkz
, US
Dec 06, 2017 8:59 pm EST
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Replying to comment of Chiechie2

You obviously had a change of ownership. The first book you wrote was decent: you had correct syntax, the grammar was fair. OMFG, it's a completely different story when you got into the comments section. Either you hit your head, or you changed ownership of the account.

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Chiechie2
, US
Dec 07, 2017 5:43 am EST
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Replying to comment of aja1jenkz

Another grammar police! Welcome

aja1jenkz
aja1jenkz
, US
Dec 07, 2017 7:15 am EST
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Replying to comment of Chiechie2

That doesn't even make sense. You need to go somewhere .

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Chiechie2
, US
Dec 07, 2017 8:15 am EST
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Replying to comment of aja1jenkz

Grammar police with no sense of humor

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Chiechie2
, US
Dec 07, 2017 8:58 am EST
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Replying to comment of aja1jenkz

Where is this somewhere?

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Chiechie2
, US
Dec 11, 2017 3:13 pm EST
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I’m the one with no sense? Who keeps coming back to this thread to comment? Give it up, all ur comments from the get go were pointless.

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kstephy
, CA
Nov 29, 2017 11:26 am EST
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You did *technically* get what you paid for. You didn't get what you needed, per se. You did pay for a 360 Kinect and that's what you got. For high price items like that, you should always quadruple check that it's the right item before purchasing AND opening it. Target won't return open electronics as the website and/or receipt states.

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Chiechie2
, US
Nov 29, 2017 12:10 pm EST
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Replying to comment of kstephy

I paid for an Xbox one kinect. Inside the box is a 360 model. So how am I getting what I paid for? The 360 model is of no use to me since I have the newest Xbox model.

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Chiechie2
, US
Nov 29, 2017 3:10 pm EST
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Replying to comment of Chiechie2

Buy at your own risk when it comes to target pretty much. No way for a consumer to know what’s inside the box without opening the product

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Chiechie2
, US
Nov 30, 2017 3:55 pm EST
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If you read my complaint all the way through... I did go to the store I bought the item from. I initially tried to get an exchange from a different location (didn’t think this was an issue)

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Chiechie2
, US
Nov 30, 2017 6:53 pm EST
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Replying to comment of Chiechie2

I got a better treatment from the first location I went to versus the target I bought it from. It’s obvious the box I got was a returned item. Pretty slim chance the manufacturer would end up packaging an old, scratched up 360 in a new Xbox one, I think. What a way to rip off a customer

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Chiechie2
, US
Nov 30, 2017 7:46 pm EST
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When did I deny that I went to another store? If you read my complaint thoroughly I clearly stated that after the first target location I went to told me to go to the target I bought it from, I did exactly what they advised me to do

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Chiechie2
, US
Nov 30, 2017 7:59 pm EST
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Read twice and maybe thrice in your case before you make a comment

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Chiechie2
, US
Nov 30, 2017 10:36 pm EST
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I wouldn’t refer u to reread my complaint then if dats not what I said first. Wat u think Honestly has no bearing as to whether I get my issue with target resolved. Ur free to pass judgement but make sure u got the specifics right. The intent of my complaint is to share my experience and warn other consumers. It’s one thing for employees to uphold their company’s policies but to be rude and disrespectful to their customers, Oh dats a hell no.

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Chiechie2
, US
Dec 01, 2017 1:05 am EST
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Oh, it’s childish to want what’s rightfully mine?! I paid my hard earned money for a product and I can’t have it. What world u living in?

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Chiechie2
, US
Dec 02, 2017 8:29 am EST
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Ooh... I’m sorry! Didn’t know I’m suppose to impress people with my slang around here.

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Chiechie2
, US
Dec 02, 2017 8:37 am EST
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Replying to comment of Chiechie2

Maybe u should suggest to target to make dat as an official part of their wonderful policy. Deny returns to people with ridiculous slang

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Chiechie2
, US
Dec 07, 2017 6:06 am EST
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Right... I knew it was going to be pointless responding to someone who didn’t get wat my complaint was about in the first place but I just had to say something when you implied had I just gone to the same target location I would’ve gotten my exchange. But since you know better, ok...

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pobarjenkins
Minneapolis, US
Nov 29, 2017 12:04 am EST
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You may want to try calling Target's corporate office for assistance.

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Chiechie2
, US
Dec 01, 2017 4:17 pm EST
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Did dat too. They are of no help

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pobarjenkins
Minneapolis, US
Dec 03, 2017 12:58 am EST
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Replying to comment of Chiechie2

If I understand the complaint correctly, they probably think you are the one who made the switch in order to scam them. Unfortunately they have to assume that the employees that accepted the return originally and made the sale to you did their jobs correctly. Most likely that is not visible on any videotape.

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Chiechie2
, US
Dec 04, 2017 1:56 pm EST
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Yes exactly. Like I said in my complaint, I was pretty much accused of being fraudulent. Xbox one x is the newest system and the system alone costs $500. So I’m going to spend close to $1000 and try to scam them for a kinect?

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8:21 pm EST

Target cafe

Saw an incident at the Prince Georges Target in 3500 East-West Hwy #1200, Hyattsville, MD 20782 Hyattsville, MD at PG Mall today at the CAFE Stand at around 8:10 pm. While at Target, works walked back to the back room of the CAFE some couple of teenagers stole lots of food and Nothing was done about it. Works at target did not even realized food was missing from the Pizza hut stand or from any of the displays. I think there should be way more security and also they should have security cameras and security workers looking at these type of activities. That is why this target is very bad because this location permits those kinds of crime. Target will be losing a lot of money if this continues to happen. I think this location should be closed because stealing is happen more often then you think. See the security videos and see to it that these criminals will not do it again. These kids seem like they been stealing from target for a while because they know no security is doing nothing to stop them.

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pobarjenkins
Minneapolis, US
Nov 29, 2017 12:27 am EST
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Unless you are an employee of this Target or have somehow been personally victimized by the theft issues, it really isn't any of your concern. At most what you can do is tell an employee if you see something happening while you are present. There are limitations when it comes to confronting thieves and the store may not have the financial resources to hire more security.

"These kids seem like they been stealing from target for a while"
I hope you personally have physical proof or evidence of this claim that you are making.

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11:41 am EST

Target online ordering issue

11/27/2017- I went to order an amazon fire 8 32GB tablet in pink because it was such a great deal at 89.99 plus 15% off!The deal ended at 11:59pm I spent the evening trying to order it online and kept getting that it was unavailable within 100 miles.So I tried the blue case one and it said adding to cart...YAY!.. then, on the side, it popped up that it was out of stock. Today, 11/28/2017, they have them again... the gal I chatted with just said that they sell out quickly and get them in quickly is all. Was the online ordering working? Do you know if there will be deals after Christmas on them or is there any way to resolve the issue with the ordering online. I love shopping at target and get all my diapers there as well.
Thanks for any way you can help me.
Thanks!

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9:04 am EST
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Target bose soundlink color ii

Good morning. I paid full price for the product listed above yesterday at the Nicollet Mall Target store. When I opened the product, it was clear that it was purchased by someone else and then returned to the store, for whatever reason. Thus, a used product was being sold as if it was new. The speaker itself was dirty, and based on my use of the Bose Connect app, I could determine that it had been linked to two other idividuals iPhones. I was able to clean the product and clear out the other individuals bluetooth connections; the product seemingly works fine. However, I do not like the fact that I paid full price ($140.42) for a used product. Expect less. Pay more.

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8:19 am EST

Target holiday spend 75 get 25 off

I came in to target b/c of your advertising of the deal on buying holiday items. Spend 75 and get 25 off. I had $82 worth of lights, wreath box and wrapping paper. When i got up to the register the discount didn't happen. Both the cashier and I were surprised. A manager came over and quite rudely explained that it is Wondershop items only. I had looked online and at a sign in the store. I was not under the impression from your marketing that was the case. The sign in the store said it did not include Google home items and a few other brands, food, candy, etc which said to me that it did include other brands. It wasn't until my unfortunate saga at the register that we realized my Philips brand Christmas lights didn't count. I was very upset. I found in some small print online that it said select Wondershop items only. Wow, this is really misleading advertising in multiple places. Not only did I walk away disappointed yesterday, I felt deceived. I have been a longtime Target customer and Redcard holder and will continue to be, but I would appreciate it if you were more careful in how you advertise your deals. I know Target is not about misleading customers. Please deeply consider this going forward. Thank you!

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10:40 pm EST

Target dented microwave

Bought a microwave and when we got home we learned it was dented, screws were missing, and the plastic button protector was peeled off! Someone must have returned and the [censor] put back on the shelf! Target wouldn't give me a discount or were of much help! 1hr20 min drive from my house! Not happy at all! Terrible . They gave me new one but still ...

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3:20 pm EST

Target xbox game

Target refused to honor the return policy set forth in Texas Law. Target company return policy violates Texas law by preventing opened console/computer games from being returned. Texas law states consumers have the right to return anything within 14 days. The packaging was deceptive by not clearly stating it was not a complete game and target would not return or exchange the item. Told me to sell it on e-bay. They need to honor the law and at least give me store credit.

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Shaun R.
, US
Nov 25, 2017 4:49 pm EST

I'd be interested in reading this 'law.' I'd appreciate if you could give me the reference.

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6:35 pm EST

Target essential vegetables

This is not my first issue with this brand. Trying to open them up with a can opener, both electric and manual cannot be done.
Poor product line.

You need to do something about the poor quality of your cans.

I also have pictures of what we had to do to open a can a yellow wax beans.

I will no longer purchase these products from Target

Sincerely,
Pat Maurer
2251 $t John's PL
Woodbury Minnesota 55129

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5:22 pm EST
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Target security

I went shopping with my friends at target. The security guard named Jess decided to follow us around the store. As we approached the register she was stand at the exit door. Mind you she did not check anyone else receipt at the door. As soon as we approached the door she asked my friends and I for our receipts when she clearly saw all our items was paid for and all the paid items was bagged. I do not appreciate being targeted at the store. I feel highly disrespected.

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2:54 pm EST

Target service at the fitting room

The girl was rude and not friendly when my daughter asked a question she look to busy on her cell phone to talk to her and help her out with the clothes she had selected. The target name badge said her name is Vanessa i don't think that should be allowed if they can't focus on a paying customers needs the date is 11/11/2017 and i didn't see a manager around

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4:32 pm EST

Target gift card

Targeting® Black Friday - Buyer Beware!

Holiday Shoppers: If your considering purchasing a 'Gift Card' Stay away from Target... They continue to have Chronic Systemic Internal Security Issues... Your 'Gift Card' balance will 'disappear' and they will blame YOU... No Refunds

I got ripped-off for $500 last month, same M.O. as this link describes...

$115, 000 stolen from Target gift cards
http://www.mysanantonio.com/news/local/article/More-than-115-000-stolen-from-Target-gift-cards-12253689.php

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8:14 pm EDT
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Target red cards, shopping cart, customer service

First your red cards are faulty. I gave up trying to use mine, when it started denying my purchases I called customer service who insisted I moved and didn't give them my new address. I did NOT move but customer service argued with me and said I did. Now you went ahead and screwed up shopping cart and I cannot use it because you guys say I have a open account. Which I do NOT! SO NOW THAT YOU MESSED THAT ALL UP AND I CANNOT GET ON THE SITE I WILL GO AHEAD AND SHOP SOMEWHERE WHERE THEY KNOW WHAT THEY ARE DOING!

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10:09 am EDT
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Target credit card

I have not been able to access my target account at all since April. My card was paid off in fact I made a double payment so I should have a credit.

Target will not remove fraud charges and each month they send me statements adding more charges which is creating huge sum of money due in fact they added different charges which made the card have a higher balance than it did when this fraud first startd back in April.

I have talked to so many people that claim they are "supervisors" but then they end up saying I have to talk to Julie-who was nasty to me, the one and only time she was available. I have called so many times and no one will do anything.
This headache has been going on since March and the hours and hours of time and I can't get anyone to help! I got 1 letter saying they removed the charges but then they added different charges that were removed in the beginning that were fraud and still leave me with charges I shouldn't have. I want as many people to know about targets red card so they don't live this 6month nightmare! I don't know what to do and everyone I talk to is so mean and says I have to pay.

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12:03 pm EDT

Target shelf tag mistake, price listed off by $10

Today (10/28/17), I purchased a set of 400pc heavy duty rainbow Christmas lights. The shelf tag claimed these lights were $19.99. I made sure the lights were in the spot matching up to the shelf tag and made sure they were the same ones before choosing them. However, when I purchased them, they were read as $10 more that the shelf tag claimed, plus nearly $2 in tax, making them $31.80 instead of $19.99, plus tax, like I thought they would be.. This altered my purchase plans with having only $49 on hand. I ended up having to return some pencils I planned on purchasing, for I am a full-time illustrator. I apologize for any inconvenience this may cause, I would like to let you know of this tag mistake.

Thank you,
-Anonymous Customer

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4:46 pm EDT

Target 5 oz whoppers box

I purchased a box of Whoppers last week. After I'd opened it and eaten one, I noticed the expiration date had already passed - 7/2017. I'm upset that I wasted my money on this product. How could these be put out with the rest of the candy? I'd appreciate some type of compensation. Even a "sorry" would work. I am very hurt. I think products should be checked more thoroughly before being put out on the shelves. If a box of candy was held off long enough to expire, what else could be getting customers sick? "Expect more, paid less"? Yeah, that's right. I definitely expected more.

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5:40 pm EDT
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Target contigo autospout ashland glass water bottle 20oz

The other day I washed my water bottle, on the top rack in the dishwasher like instructed.

The straw melted to the water bottle and is now unusable.

This occurred on 10/23/17.

If possible I would like a replacement, I have not owned the water bottle for very long and I followed the washing instructions exactly. Up until this point I was very happy with the product, I have owned Contigo water bottles in the past and loved them. Very disappointed.

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11:32 am EDT
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Target return policy

I purchased an audio cord at Target about 40 days ago. I got home and through the clear package I could see one of the ends was larger than I needed. The next day I was at Walmart and found a different cord, so I took it home to try with the same results. I tried to return the cord at Target last night, only to learn that I couldn't because the audio cord is considered an electronic and should be returned within 30 days. I went on to Walmart who returned theirs with no problem. I contacted Target customer support who told me they were sorry that happened and would happily let the next level know of my experience. I get that more costly electronics have a 30 day return policy but never dreamed a $14 cord would. Now I know. Don't buy anything close to electronic at Target.

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3:48 am EDT

Target hostess

Today 10/21/17 I purchased a a box of Ho-Hos from a Target store in Sandy Springs Ga. As I bite into the Ho-Ho it was hard as a rock. Now I'm not exaggerating! So after I bit it I begin to smell something absolutely atrocious. It was the Ho-Ho! Immediately I look at the date on the box and it has a "Use By Best Date April 15, 2016. 2016! Really! 2016! It has been exactly 1 year, 6 months and, 7 days since this should of been ate. This is just laziness, disgusting. Critical, hazardous and just plain nasty. Especially this time of year is Halloween and kids could digest this. Just trash! I want my $$ back plus redress for the whole experience . I have pics and receipt.

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3:22 am EDT
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Target target store refused an exchanged for same item with my receipt

This is not Right how target store treated me, I need it to do an exchanged for my air mattress I bought because the air comes out I didn't find any cuts for the air to be coming out so I'm thinking its the pump not working so is a factory defects. I decided to go exchange it for the same mattress I still have the receipt so it should not be an issue. I go in I asked the girl at customer service she said OK just go get what u want and come back so I go get the mattress and at the time of the exchange she asked for the id, for me it is a bit weird that a retail store ask for an Id for an even exchanged I get it if you don't have a receipt or if is a returned but for an even exchanged but oh well I provided the Id well sure enough she said sorry we can't process the return because it shows you have exceeded the return what ever that means so I than thought about it and I do remember returning a makeup but it was in 2016 but oh well I asked my boyfriend if he had his so he gave it to the cashier she said sorry it the system shows its max out I than loom at her and you got to be kidding me he don't even like target so how can you tell me this I asked to. Speak to the store manager and she comethe girl explain to her in her own words but I inturputed her and explain to her how it is, she did something to the register and said to me the same thing. So I call my mom and asked her if she can please come to target to exchange the mattress because I need it for tonight my son can't sleep on the floor so she did my mom didn't have her id because it is lost buy she already order new one just waiting for it in the mail she had her expires id and her passport card but according to the store manager that's not a form of ID . let me tell you at that point I was very upset had to wake up my mother for nothing my son was tired we had 2 hours waited at target. My mom called my dad he showed up they run his Id and once again they said the same thing I asked to showed me and the girl showed me the screen but it didn't say nothing it only said ask customer for id or receipt to scan. So I asked her to showed me where does it show that his Id is max out on returns and she never shoed me she left. 5 id's were provided to them maybe the problem is not us maybe is their system because I guaranteed you my dad has never in his life returned nothing he even told her. I asked the girl if she was the store manager she said no I angry responded why is she waiting my time I asked to speak to the store manager since the 1st time they were giving me a hard time, I asked again to please send the store manager well to get to the point the store manager was a wait she did not help me she did not even try she went by what the cashier said I to be honest still don't think she is a store manager because she has no skills she has horrible customer service had no idea what she was talking about. So I asked her are you telling me that you can not help me today? Are you telling me that you can do an even exchanged with a receipt for me she said yes I am telling you I can not help today. If you are telling Me you are a store manager and straight to my face tell me you won't be helping me that rift there is horrible customer service. I don't know how target trains their employees but let me tell you something dollar tree/99¢ and Walmart have better service for sure target for me is no body you know why because customer is always right everyone here or China we all know that. I pay for this mattress money I worked hard to get to trust target with an item but they failed on me they refused my service after the pocket my money. How would I know that the mattress was gonna go bad in 3 months if I would of known that I for sure would have not purchase it at target. Horrible customer service I for sure would never ever step foot at target and I will make sure my friends and family will not step foot there as well. I will let everyone know about my experience at target how they are false advertising and discriminating people because to me this is descriminatin.target did me bad to me I hear the word target and I think of a bunch thiefs.

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About Target

Screenshot Target
Target is a well-known American retail corporation that operates both online and offline. The company was founded in 1902 and has since grown to become one of the largest retailers in the United States. Target's online platform, target.com, offers a wide range of products including clothing, electronics, home goods, and groceries.

One of the key features of target.com is its user-friendly interface. The website is designed to be easy to navigate, with clear categories and subcategories that make it simple for customers to find what they are looking for. The search function is also highly effective, allowing customers to quickly locate specific products or brands.

In addition to its extensive product range, target.com also offers a number of services that make shopping more convenient for customers. These include same-day delivery, order pickup, and drive-up services. Customers can also take advantage of Target's loyalty program, which offers discounts and other benefits to frequent shoppers.

Another notable aspect of target.com is its commitment to sustainability. The company has set ambitious goals to reduce its carbon footprint and increase the use of renewable energy sources. Target also offers a range of eco-friendly products, including organic food and clothing made from sustainable materials.

Overall, target.com is a highly reputable and reliable online retailer that offers a wide range of products and services to customers across the United States. With its user-friendly interface, convenient services, and commitment to sustainability, Target is a top choice for online shoppers looking for quality products and a seamless shopping experience.
How to file a complaint about Target?

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1. Log in or create an account:
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2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue with Target in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with Target. Mention key areas such as transactions, nature of the issue, steps taken to resolve it, personal impact, etc.

5. Attaching supporting documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.

6. Filing optional fields:
- Utilize the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

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- Submit your complaint by clicking the 'Submit' button.

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Ensure each step is clearly defined to guide you effectively through the process of filing a complaint against Target on ComplaintsBoard.com.

Overview of Target complaint handling

Target reviews first appeared on Complaints Board on Sep 11, 2006. The latest review Received fraudulent money from Affirm.com for a gift card not purchased by me. was posted on Apr 14, 2024. The latest complaint kpop bts albums/exo albums was resolved on Dec 23, 2018. Target has an average consumer rating of 2 stars from 3639 reviews. Target has resolved 186 complaints.
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  1. Target contacts

  2. Target phone numbers
    +1 (800) 591-3869
    +1 (800) 591-3869
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    Online Experience
    +1 (800) 440-0680
    +1 (800) 440-0680
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    Guest Relations
    +1 (800) 888-9333
    +1 (800) 888-9333
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    Gift Registry & Target Lists
    +1 (877) 798-2743
    +1 (877) 798-2743
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    Pharmacy & Clinic
    +1 (800) 544-2943
    +1 (800) 544-2943
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    Target Gift Cards
    +1 (800) 544-3875
    +1 (800) 544-3875
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    Target Gift Card Business Orders
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    +1 (800) 424-6888
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    Redcard Guest Services
    +1 (612) 815-9922
    +1 (612) 815-9922
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    Target Mastercard - Outside the USA
    +1 (888) 729-7331
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    Target Debit Card
    +1 (612) 761-6627
    +1 (612) 761-6627
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    Media Contact
    +1 (612) 307-5876
    +1 (612) 307-5876
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    Food Safety
    +1 (612) 512-5007
    +1 (612) 512-5007
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    Media Contact
    More phone numbers
  3. Target emails
  4. Target address
    PO Box 9350, Minneapolis, Minnesota, 55440-9350, United States
  5. Target social media
Target Category
Target is related to the Department Stores category.

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