Taco Bell review: rude service 452

They take your personal information with the promise of a chance to win a prize. However thier intent seems to be different since it tells you you do not quailify unless you are registered with Mountian Dew. No instructions follow.

I ate at the taco smell in pinellas park, fl. and was chewing on a piece of grissle I thought, when I couldnt get it to chew up I pulled it out of my mouth and it was a fingernail. It was broke off of the pinky fingernail of one of their employees. GROSS!

I think it may be time to start organizing a class-action lawsuit against Taco Bell for criminal negligence and misrepresentation. We need to shut corporations like YUM down. They show no oversight over their franchisees and they are making KFC, Taco Bell, and Pizza Hut look like great restaurants when in fact they are usually barely capable of making the most basic foods available. I think it is an oversight problem... the corporate level doesn't properly watch the franchisees. The franchise managers don't oversee their employees, and their employees are minimum-wage [censored]s who couldn't care less about the corporate reputation. The whole thing is a carousel of incompetence and needs to be stopped.

Is there a lawyer out there who is reading this that can comment on the feasibility of a class-action suit on the basis that YUM brands are a hazard to the health and safety of the general public, not to mention that they misrepresent their product with ridiculously exaggerated advertisements showing much better products than are actually delivered?

Thanks in advance.

Jelrod.

I've never actually had a problem with taco bell until recently! I actually found spit & plastic in my food after I took a bite (gross) I know! I took a bite out of a gordita or taco & actually found spit & plastic part! This was through the drive thru @ about 11:00 PM! I was never rude or anything just politley changed one item from the list & said thanks after they recieved my order! When I called POLIETLY TO EXPLAIN TO MNGR she was very rude didn't apologize until I asked for an apology & just offered a soft taco yuck like I want another one! I called some franshise number like that will do anything! I worked in food service for yrs & never would I spit in someones food or put plastic in it! I'm so mad but what can I do but complain! What has america come to I ask?

I started going to the Taco Bell in West Chicago, IL about two years ago. In fact,I used to frequent Taco Bell two to three times per week and after tonight's visit I have decided to NEVER GO BACK! (I have received countless wrong orders and experienced many lazy employees at this location). After numerous past experiences of excessive waiting times and noticing the obvious attempt to solely tend to the drive thru, I learned very quickly to only order via the drive thru.

I ordered at the drive thru intercom, in which the order taker displayed the correct order on the ordering screen. When I approached the window I noticed a bag already sitting on the ledge of the open pickup window. This immediately alarmed me because it was 14 degrees outside and my order was exposed to the cold. As I unfortunately expected, the employee at the window handed me the infamous bag and mumbled the total to me. I paid for my food and pulled ahead to check my order. I opened the bag only to find my food crammed in a bag that was way too small. The first item I picked up was supposed to be a spicy chicken burrito. Instead was some other burrito made with a stale tortilla. This tortilla was so stale that it cracked apart in my hand. Next, was supposed to be a simple bean burrito. I got some kind of bean & rice burrito with a lot of cheese sauce. (Not to mention they were both ice cold). I parked my vehicle and went inside the store to get the order corrected. When I went inside, I had to wait behind another customer in line who had also received the wrong food and was getting his order corrected. While I was waiting, an employee approached me stating, "How can I help you?" I explained the situation and requested a new order. The employee replied, "I don't work the drive thru." I explained that I was not currently in the drive thru but standing in the lobby. For the second time, I requested a new order. The employee walked away and began chatting with another employee who was sitting at one of the lobby tables on a break. It was obvious that this employee was not going to help me. I was being ignored. Centering my attention on the eight employees tending to the drive thru and with a loud voice I requested the store manager. My request attracted the attention of every employee in the store and I was immediately addressed by a woman claiming to be the manager. The woman insisted that she was informed of my incorrect order, but she was busy. By this time I was frustrated and I just wanted my money back. I requested my refund and explained that I was not given a receipt with my original order. After some persuasion the manager opened the cash register and gave me my money back. The entire incident wasted about 25 minutes of my time. There was no smile with the service, not to mention an apology. I will tell everyone I know about the poor service at this location and tonight was my last time ever spending money at Taco Bell.

My complaint about Taco Bell is that there manners regarding customers are not very good.

There are no "please" or "thank you's".

They should be telling you thank you when they take your money and should say "please" when asking for your money.

Its almost like its demanded or expected and not good customer service manners as far as I'm concerned.

I love their food, but their etiquette needs to change.

The taco bell on 9400 S 700 E. The manager Bryan has been ripping people OFF AT TACO HELL So he needs to be fired or I will complain to the president.

The place is so dirty and nasty and very smelly place to be in.
I think the white people should not be able to work because, they dont know how to take care of the place.

The Mexicans should take over because they are very cool and very respectful to others.

I say you fire all the white ### holes.

Dealing with T-Mobile at all levels is problematic. I highly recommend going through small claims court... works! Also, you can file a complaint with the FCC at fcc.gov. They are required to respond. If you do these both, they will settle with you, more than likely --out of court.

Good Look
Wilred

The T-Mobile customer call center has delivered poor customer service. They get personal over the telephone and insist on arguing with customers. For example, I purchased a brittle and poorly constructed plastic Nokia cell phone. The cell phone kept on falling apart and cracking on the ends. The salesperson who sold it to me set the auto lock on the phone. Since then the phone has turned on and off, and whenever carrying it, there's a string of numbers on its screen. They billed for over 500 minutes of calls that the phone must have completed itself. T-mobile claims that it is their policy to hold the defective item responsible for paying the full bill without any adjustment and add on an additional $200 dollars for early termination. They have not offered anything other than arguing over the telephone about their policy. They were insensitive with their emails, it almost seemed as though they just added my name to the text. I was not a bit surprised and have been a customer for over five years. I do not appreciate their lack of integrity at all.

I too have a complaint... I was eating at a Taco Bell in Magnolia, Ar last night when a gang of girls came in (carrying babies on their hips) yelling for the"f*^#ing b*^ch to come outside. The person they were yelling for was a worker. The manager did absolutely nothing and the worker engaged in verbal vollies with the other girls and they were all threatening to "stick" each other. Several cars pulled up and before it was over there were about 15 or 20 young , uneducated, and verbally obscene people all over that Taco Bell. Once again, there was NO manager doing anything to stop the chaos. It was someone who had stopped to eat, that finally called the police. (They did NOT eat there after that) We will NEVER eat there again.

PS. This is the same Taco Bell that is well-known in this area for having a "free" line that black people can go in and get food handed to them and never pay for. I have watched this happen many times.

Police records can be checked to verify all of this... It happened around 7:30 on Monday April 23, 2007. Taco Bell is fast becoming a very dangerous place to eat.

After being with T-mobile for about 3 years, I cannot say have been pleased with there service in Michigan but the plans the best rates, Reception service had improved in the last year so I was getting to be pleased with what I was getting from them.

My worst experience however, I made my last experience with T mobile. I purchased a phone upgrade thru there customer service and they sent me a very clearly refurbished Motorola Razr, It was not new! I called customer service and they said they would send me out a "NEW" Razr in a sealed box. The next phone arrived and the front, and the back and the bottom of the phone were different shades of different grey color. I called and got the rudest representative I have ever spoke with, he asked if I have some sick phobia about using a refurbished phone. He then asked if I would like to cancel my contract. I said no, I wanted a new phone and was told I would receive a new phone, it is what I am paying for and expecting. He said I could not be satisfied, and again can he assist me in canceling your contract with us. He was so rude thru the whole conversation I do not have time to explain it all here however, I called the next day and canceled at the price of $200 dollars and my last months usage $139. What a huge bill that month. But I refuse to pay people to treat me like this representative did. JD powers rates T-Mobile the best, I don't see how, I stuck with them till they got better reception service in Michigan and then ended up canceling over a horrible rep.