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CB Antivirus Software Norton Complaints #2-21
Norton

Norton review: Customer service was none existing

G
Author of the review
6:08 am UTC
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I experienced a problem that needed to be addressed I received a number of emails requesting I update your billing information. Which I complied with only to get another email requesting the same information. All wanted was assurance this a legitimate Nortons correspondence. But know this was not forthcoming. I have been a customer for twenty years plus never encountered a problem that has changed whatever business model Nortons is using it is failing its customers.
George Russell

Recommendation: Not now unless Nortons changes the way it's doing business, people will walk away

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  1. Norton Contacts

  2. Norton phone numbers
    1800 680 026
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    65%
    Confidence score
    Australia
    +1 (800) 720-7898
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    Singapore
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    6%
    Confidence score
    United States
    +1 (800) 745-6034
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    14%
    Confidence score
    Canada
    +64 800 174 089
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    100%
    Confidence score
    New Zealand
    +44 207 616 5600
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    18%
    Confidence score
    United Kingdom
    +353 16 011 906
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    +358 923 113 405
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    +49 696 640 4388
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    100%
    Confidence score
    Netherlands
    +47 22 971 704
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    50%
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    Poland
    +351 800 780 066
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    +54 115 354 0370
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    +55 114 700 1747
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    100%
    Confidence score
    Mexico
    More phone numbers
  3. Norton emails
  4. Norton address
    350 Ellis Street, Mountain View, California, 94043, United States
  5. Norton social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Sep 29, 2026
  7. View all Norton contacts
Norton Category
Norton is ranked 5 among 17 companies in the Antivirus Software category
#03 Trend Micro Trend Micro #04 Avast Software Avast Software #05 Norton Norton #06 Bitdefender Bitdefender #07 Avira Operations Avira Operations

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