How is Norton’s rated by cybersecurity users?
Norton’s earns a 2.7-star rating from 536 reviews, showing that the majority of cybersecurity users are somewhat satisfied with their protection.
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norton / rebate
I received a post card from Symantec resubmissions dept. There reply to me having sent my rebate for the Norton - Antivirus with it I sent all needed paper work. The UPC the paper for the rebate witch was in the box and the dated sale receipt. With the NRTN Antivirus at the top of the receipt for $39.99. On the reply it stated that my request could not be honored because the product was not found on the receipt? Now I am to re send the card + any validating information. I no longer have the receipts da. All I could send is a copy.
Card #1944ssss
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About Norton
Norton is a well-known brand in the cybersecurity industry, offering a range of products and services to protect individuals and businesses from online threats. The company was founded in 1990 and has since become a trusted name in the industry, with millions of users worldwide.
Norton's products and services include antivirus software, internet security, and identity theft protection. These tools are designed to protect against a range of threats, including viruses, malware, phishing scams, and more. Norton's software is constantly updated to stay ahead of new threats, ensuring that users are always protected.
One of the key features of Norton's products is their ease of use. The software is designed to be user-friendly, with simple interfaces that make it easy for even non-technical users to understand and use. This is important, as many people are not familiar with the technical aspects of cybersecurity and may be intimidated by complex software.
In addition to its products, Norton also offers a range of services to help users stay safe online. These include online backup, password management, and parental controls. These services are designed to provide additional layers of protection and help users manage their online activities more effectively.
Overall, Norton is a trusted and reliable brand in the cybersecurity industry. Its products and services are designed to provide comprehensive protection against online threats, while also being easy to use and understand. Whether you are an individual or a business, Norton has a range of solutions to help keep you safe online.
Norton's products and services include antivirus software, internet security, and identity theft protection. These tools are designed to protect against a range of threats, including viruses, malware, phishing scams, and more. Norton's software is constantly updated to stay ahead of new threats, ensuring that users are always protected.
One of the key features of Norton's products is their ease of use. The software is designed to be user-friendly, with simple interfaces that make it easy for even non-technical users to understand and use. This is important, as many people are not familiar with the technical aspects of cybersecurity and may be intimidated by complex software.
In addition to its products, Norton also offers a range of services to help users stay safe online. These include online backup, password management, and parental controls. These services are designed to provide additional layers of protection and help users manage their online activities more effectively.
Overall, Norton is a trusted and reliable brand in the cybersecurity industry. Its products and services are designed to provide comprehensive protection against online threats, while also being easy to use and understand. Whether you are an individual or a business, Norton has a range of solutions to help keep you safe online.
Overview of Norton complaint handling
Norton reviews first appeared on Complaints Board on Aug 14, 2006.
The latest review Norton LifeLock was posted on Jun 11, 2025.
The latest complaint refund of annual subscription was resolved on Apr 10, 2020. Norton has an average consumer rating of 3 stars from 536 reviews.
Norton has resolved 219 complaints.
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Norton emailssocialsupport@symantec.com100%Confidence score: 100%Supportglobal_exams@symantec.com100%Confidence score: 100%Support
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Norton address350 Ellis Street, Mountain View, California, 94043, United States
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Norton social media
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Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 12, 2025 - View all Norton contacts
Norton Category
Norton is ranked 5 among 20 companies in the
Antivirus Software category
Most discussed Norton complaints
norton / rebate2
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Recent comments about Norton company
Poor chat with us & phone customer service1
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Where is TECHNICAL SUPPORT? I have been holding for TWO HOURS! This never happened previously. I want a refund.
I had a simple problem but was HUNG UP ON by two agents on the help line. The third agent told me that she could get me technical support (printer won’t print unless I turn off Norton VPN), but it would cost me $189. Am shocked and disgusted.
In December I was charged $476 on Friday. On Saturday I was charged $63.95 2 times. Why was I charged so much? Over $600 for what. I want to cancel Norton & get rid of it completely!
Trying to charge me for something I didn't order
I have spent well over an hour trying to get a refund. Your useless AI, useless chat, useless links and web pages and lack of contact details all lead in a non productive circle. I will simply dispute the payment and you can sort it out with the bank. I am done.
I clicked on a email to read a letter from Norton 365 to realise that l might have purchased a subscription, l would like to have this removed as I will not require this subscription.
Please refund any money taken from my account.
Yours sincerely Paul Cross
I am trying to take advantage of your driver program. However it seem to want to charge me now even though it is advertised as free trial for sixty days. It also forces me to pay pal which I do not use.
I would love to try your program but your website is difficult to use.
On 2nd of this month Norton took £34.99 out of my account with no request from me. This was for Anti virus cover but i am still without any cover even though they have had the money for it.
I called today to cancel my account I had no idea I had payment will go threw sept 17 apparently I need a computer to do this and I don't have 1 right now I just want this cancel.
Client rep was a jerk to me should not be an ordeal to cancel this
At the start of the year, i moved away from Norton. When the automatic renewal was charged to my account, I tried to contacting Norton, however there is no phone number to ring. I then tried going through the prompts via thier website, and again no luck as it takes you from one page to another and leads to nothing...