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Norton Complaints Page 27 of 27

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12:00 am EDT

Norton norton / rebate

I received a post card from Symantec resubmissions dept. There reply to me having sent my rebate for the Norton - Antivirus with it I sent all needed paper work. The UPC the paper for the rebate witch was in the box and the dated sale receipt. With the NRTN Antivirus at the top of the receipt for $39.99. On the reply it stated that my request could not be honored because the product was not found on the receipt? Now I am to re send the card + any validating information. I no longer have the receipts da. All I could send is a copy.

Card #1944ssss

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stevebrand
Wailiku, US
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Jan 25, 2025 2:38 am EST

Where is TECHNICAL SUPPORT? I have been holding for TWO HOURS! This never happened previously. I want a refund.

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Weaz
US
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Sep 21, 2024 11:54 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I had a simple problem but was HUNG UP ON by two agents on the help line. The third agent told me that she could get me technical support (printer won’t print unless I turn off Norton VPN), but it would cost me $189. Am shocked and disgusted.

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RSampley
Roslyn, US
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Feb 11, 2024 11:57 am EST

In December I was charged $476 on Friday. On Saturday I was charged $63.95 2 times. Why was I charged so much? Over $600 for what. I want to cancel Norton & get rid of it completely!

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Sheila Fritsvold
MESA, US
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Feb 11, 2024 7:38 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Trying to charge me for something I didn't order

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NortonSucks
Niagara Park, AU
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Nov 19, 2023 6:52 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I have spent well over an hour trying to get a refund. Your useless AI, useless chat, useless links and web pages and lack of contact details all lead in a non productive circle. I will simply dispute the payment and you can sort it out with the bank. I am done.

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Paul julian Cross
US
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Nov 13, 2023 5:13 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I clicked on a email to read a letter from Norton 365 to realise that l might have purchased a subscription, l would like to have this removed as I will not require this subscription.

Please refund any money taken from my account.

Yours sincerely Paul Cross

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Bruce Willoughby
US
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Nov 05, 2023 5:28 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I am trying to take advantage of your driver program. However it seem to want to charge me now even though it is advertised as free trial for sixty days. It also forces me to pay pal which I do not use.

I would love to try your program but your website is difficult to use.

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Pat Oxby
US
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Oct 23, 2023 2:07 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

On 2nd of this month Norton took £34.99 out of my account with no request from me. This was for Anti virus cover but i am still without any cover even though they have had the money for it.

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Geri Langereis
US
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Sep 23, 2023 3:12 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I called today to cancel my account I had no idea I had payment will go threw sept 17 apparently I need a computer to do this and I don't have 1 right now I just want this cancel.

Client rep was a jerk to me should not be an ordeal to cancel this

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Kon Tri
Vic, AU
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Aug 23, 2023 12:58 am EDT

At the start of the year, i moved away from Norton. When the automatic renewal was charged to my account, I tried to contacting Norton, however there is no phone number to ring. I then tried going through the prompts via thier website, and again no luck as it takes you from one page to another and leads to nothing...

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