norton / rebate
I received a post card from Symantec resubmissions dept. There reply to me having sent my rebate for the Norton - Antivirus with it I sent all needed paper work. The UPC the paper for the rebate witch was in the box and the dated sale receipt. With the NRTN Antivirus at the top of the receipt for $39.99. On the reply it stated that my request could not be honored because the product was not found on the receipt? Now I am to re send the card + any validating information. I no longer have the receipts da. All I could send is a copy.
Card #1944ssss
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Where is TECHNICAL SUPPORT? I have been holding for TWO HOURS! This never happened previously. I want a refund.
I had a simple problem but was HUNG UP ON by two agents on the help line. The third agent told me that she could get me technical support (printer won’t print unless I turn off Norton VPN), but it would cost me $189. Am shocked and disgusted.
In December I was charged $476 on Friday. On Saturday I was charged $63.95 2 times. Why was I charged so much? Over $600 for what. I want to cancel Norton & get rid of it completely!
Trying to charge me for something I didn't order
I have spent well over an hour trying to get a refund. Your useless AI, useless chat, useless links and web pages and lack of contact details all lead in a non productive circle. I will simply dispute the payment and you can sort it out with the bank. I am done.
I clicked on a email to read a letter from Norton 365 to realise that l might have purchased a subscription, l would like to have this removed as I will not require this subscription.
Please refund any money taken from my account.
Yours sincerely Paul Cross
I am trying to take advantage of your driver program. However it seem to want to charge me now even though it is advertised as free trial for sixty days. It also forces me to pay pal which I do not use.
I would love to try your program but your website is difficult to use.
On 2nd of this month Norton took £34.99 out of my account with no request from me. This was for Anti virus cover but i am still without any cover even though they have had the money for it.
I called today to cancel my account I had no idea I had payment will go threw sept 17 apparently I need a computer to do this and I don't have 1 right now I just want this cancel.
Client rep was a jerk to me should not be an ordeal to cancel this
At the start of the year, i moved away from Norton. When the automatic renewal was charged to my account, I tried to contacting Norton, however there is no phone number to ring. I then tried going through the prompts via thier website, and again no luck as it takes you from one page to another and leads to nothing...