Menu
Write a review
File a complaint
Subway

Subway review: Two times the employee made my sandwich incorrectly

C
Author of the review
12:09 pm UTC

I visited the store by me in kodak tn on 2 separate ocassions and was assisted by the same employee. Going to subway is a treat for me as i'm on a fixed income and cannot "go out" to eat often. Both times I ordered the same sandwich, requested the same toppings. Both times the employee made my sandwich incorrectly. Once I was able to return and have it fixed, the other time I could not. I go to subway because it is close and I can choose my own toppings. I put in a complaint, which I later found out went directly to the store I complained about. The response was basically "sorry that happened, we've spoken to the employee. Hope to see you soon". Sorry, but that is not an acceptable response. I spent almost $10 each time, getting the extra meat, and that is a lot of money for me to spend and not get what I ordered and paid for. I contacted your corporate office and received a response of "go online". This is my 3rd attempt to complain and get satisfactory resolution. At the very least, your corporation should afford me the equivalent of the cost of the two improperly made sandwiches, which I did not enjoy... (both times I ordered the italian bmt, extra meat, provolone cheese, lettuce, tomato, onion, black olives, banana pepper and the left out salt, pepper, oregano and extra oil and vinegar-which makes the sandwich for me). Hoping to hear a more satisfactory response...

0 comments
Add a comment
  1. Subway Contacts

  2. Subway phone numbers
    Click up if you have successfully reached Subway by calling +31 205 317 300 phone number 22 22 users reported that they have successfully reached Subway by calling +31 205 317 300 phone number Click down if you have unsuccessfully reached Subway by calling +31 205 317 300 phone number 27 27 users reported that they have UNsuccessfully reached Subway by calling +31 205 317 300 phone number
    Europe
    Click up if you have successfully reached Subway by calling +61 732 530 201 phone number 8 8 users reported that they have successfully reached Subway by calling +61 732 530 201 phone number Click down if you have unsuccessfully reached Subway by calling +61 732 530 201 phone number 10 10 users reported that they have UNsuccessfully reached Subway by calling +61 732 530 201 phone number
    Australia
    Click up if you have successfully reached Subway by calling +65 62 272 557 phone number 0 0 users reported that they have successfully reached Subway by calling +65 62 272 557 phone number Click down if you have unsuccessfully reached Subway by calling +65 62 272 557 phone number 0 0 users reported that they have UNsuccessfully reached Subway by calling +65 62 272 557 phone number
    Asia
    Click up if you have successfully reached Subway by calling +961 19 996 63 phone number 0 0 users reported that they have successfully reached Subway by calling +961 19 996 63 phone number Click down if you have unsuccessfully reached Subway by calling +961 19 996 63 phone number 0 0 users reported that they have UNsuccessfully reached Subway by calling +961 19 996 63 phone number
    Middle East, Africa
    Click up if you have successfully reached Subway by calling +44 800 085 5058 phone number 1 1 users reported that they have successfully reached Subway by calling +44 800 085 5058 phone number Click down if you have unsuccessfully reached Subway by calling +44 800 085 5058 phone number 0 0 users reported that they have UNsuccessfully reached Subway by calling +44 800 085 5058 phone number
    100%
    Confidence score
    United Kingdom
    Click up if you have successfully reached Subway by calling +1 (203) 877-4281 phone number 0 0 users reported that they have successfully reached Subway by calling +1 (203) 877-4281 phone number Click down if you have unsuccessfully reached Subway by calling +1 (203) 877-4281 phone number 0 0 users reported that they have UNsuccessfully reached Subway by calling +1 (203) 877-4281 phone number
    Director Sales Operations
    Click up if you have successfully reached Subway by calling +1 (800) 888-4848 phone number 0 0 users reported that they have successfully reached Subway by calling +1 (800) 888-4848 phone number Click down if you have unsuccessfully reached Subway by calling +1 (800) 888-4848 phone number 0 0 users reported that they have UNsuccessfully reached Subway by calling +1 (800) 888-4848 phone number
    Executive Vice President
    More phone numbers
  3. Subway emails
  4. Subway address
    327 Howard, Evanston, South Carolina, IL60202, United States
  5. Subway social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Aug 10, 2026
  7. View all Subway contacts
Subway Category
Subway is ranked 4 among 57 companies in the Fast Food Chains category