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CB Fast Food Chains Subway Complaints #342-361
Subway

Subway review: Rude employees, owners, refused to honor nationally advertised buy one get one free offer

S
Author of the review
10:05 pm UTC
Verified customer The reviewer confirmed their account using Google. Learn more

Was spoken to by very rude male employee when I asked about the buy one, get one free offer.
He said it was for online orders only, but nothing was mentioned in the national advertisement I had just seen on TV.
I went online and what a joke.
I tried, tried and tried again -- with NO SUCCESS.
Completely dysfunctional website.
I have gone to this particular Subway store for over 25 years, and I never can tell what kind of rudeness will spill from the employees -- and here is likely the reason:
I have dealt with the owner -- who fills in from time to time when there is an employee shortage or scheduling issue -- and his people skills and common respect are non-existent.
Subway has had problems with common courtesy toward the buying public for as long as I can remember, and it isn't getting any better.
In fact, the issue seems to be widely known.

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  1. Subway Contacts

  2. Subway phone numbers
    +31 205 317 300
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    Europe
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    +65 62 272 557
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    Middle East, Africa
    +44 800 085 5058
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    United Kingdom
    +1 (203) 877-4281
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    +1 (800) 888-4848
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    327 Howard, Evanston, South Carolina, IL60202, United States
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    Jun 09, 2026
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Subway Category
Subway is ranked 4 among 57 companies in the Fast Food Chains category
#02 Domino's Pizza Domino's Pizza #03 Taco Bell Taco Bell #04 Subway Subway #05 Papa John's Papa John's #06 Chick-fil-A Chick-fil-A

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