Menu
Write a review
File a complaint
Stop & Shop

Stop & Shop review: I don't really think you care but a response would be nice

M
Author of the review
9:59 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

I am so angry I could spit. I just spent 45 minutes walking around the store to get the perfect ingredients for dessert I picked up a cake, and whipped cream then picked up a few staples like chicken broth, frozen spinach and some chips. I might have had a few more items but everything fit in the top of the smallest cart you have there. I waited patiently as the cashier chatted with the woman in front of me and when it was my turn I put my groceries on the belt. Btw I will admit I was already peeved because so many items were missing from the shelves. I had asked the front end manager if it was possible that there was not one single bottle of poland springs water in the whole store and she said when they have it they put it out. Meanwhile back at the register the cashier totaled the order and said One hundred eighty three dollars and some odd cents. I was floored but sure it was just an error I told her to look at the cart and she looked at the register and insisted that I pay her 183.00. I could not convince her that there must be an error and that there could not possibly be more than 40 dollars worth of groceries here obviously. She just waited for the money. But this time I was so annoyed I left. This is not the first time I have been disappointed in they way things are done at S&S but it is my local store and less than one mile away so what can you do? I will now be taking my time, which you have so plainly wasted, to drive to Rhode Island to shop at Shaws and every time I do I will be thinking of new ways to tell everyone I meet just what I think of your stores. I can only hope you will soon be replaced by another more pleasant grocery.

0 comments
Add a comment

More Stop & Shop reviews & complaints

Stop & Shop - item backorder 46
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Stop & Shop - camcorder order
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Stop & Shop - product could not supplied 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Stop & Shop - canon powershot sx110is 3
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
View all Stop & Shop reviews and complaints
  1. Stop & Shop Contacts

  2. Stop & Shop phone numbers
    Click up if you have successfully reached Stop & Shop by calling +1 (800) 767-7772 phone number 11 11 users reported that they have successfully reached Stop & Shop by calling +1 (800) 767-7772 phone number Click down if you have unsuccessfully reached Stop & Shop by calling +1 (800) 767-7772 phone number 22 22 users reported that they have UNsuccessfully reached Stop & Shop by calling +1 (800) 767-7772 phone number
  3. Stop & Shop emails
  4. Stop & Shop address
    1385 Hancock St., Quincy, Massachusetts, 02169, United States
  5. Stop & Shop social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 06, 2026
Stop & Shop Category
Stop & Shop is ranked 25 among 103 companies in the Retail Stores category