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Steers Customer Service Contacts

57 Strand Street, Western Cape
Cape Town
South Africa

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Steers Complaints & Reviews

Dec 23, 2020

Steers — Ribster burger

I order 4 ribster burgers with 2 medium chips from uber eats with special instructions stating that only one...

Cape Town

Steers1 hour 45min still no order !!!

Ordered a meal at 12:31 - its not 14:03 and i still havnt gotten my food - i was told we are sorry we had alot of order, sure i understand but no my food is going to be cold - have you tried cold steers chips they kak... but you think a sorry will fix the issue - I order from steers Bedford almost twice a week and then to get this once again as i been through this before, you workers in that store just simply dont care!!!

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    Steer's Showground in BloemfonteinService lack of

    My sister and I went to buy wacky Wednesday. We had to wait over 30 Minutes for our food. The staff were fighting among each other and nothing got done. The lady who are suppose to make the food had so much to say to the lady at the till when she said she need orders to get filled and the food is not coming. When we ask for our order to be cancelled the managers who were standing around and did nothing previously, suddenly told us it can take longer, up to 40 minutes, if it is busy, this is unacceptable, I mean this is a take away place? If that is true then please inform the customer's. Not in my life had I ever to wait that long for a wacky Wednesday.

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      Dec 02, 2020

      Steers in Montague Gardens — Wacky wednesday

      We have bought wacky from steers in montague gardens the burger and chips taste horrible and the colour i...

      Cape Town

      SteersFood received

      I ordered food through uber ears and I specified that there should be a sauce on the side. I also ordered Fanta orange.

      I received a dry burger with only a patty inside and a coke which I did not order.

      When I laid my compliant at the shop they told me to lay my complaint with uber because that Is where I ordered my food.

      I believe steers bellairs Gauteng is running away from the responsibility of a mistake that they made.

      Because I did not say they shouldn't include lettuce or tomato or even give Me a coke.

      With steers being a franchise this is highly unacceptable. No sane person goes to a shop and buys a dry burger.

      Food received
      Food received
      Food received

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        SteersService

        I bought a chs ribster MLO-H med chips CMB RM. at the Belhar Centre on the 30th October 2020 @ 13:18pm.

        after I ordered the meal I asked for an cool drink with the meal, as per the cashier she said I didn't ask for an cooldrink. I didn't not feel like auguring, so I just left with my food.

        I felt frustrated due to the service was unprofessional

        cashier name non the slip is Sharon A

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          SteersFood is disgusting

          I bought steers from fochville branch I told the lady that was taking my order no garnish I got my food later...Cold food with garnish I dont accept this ill never buy steers again and the chicken fillet is so small... Im disgusted

          Food is disgusting

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            Oct 27, 2020

            Steers Soneike — Poor service and poor product!

            Dear Steers, I trust that my mail finds you well. I logged a complaint with the above mentioned Steer...

            Steers VereenigingRibs was too small

            I bought rib and chips today on 21/10/2020 around 12:24 steers Vereeniging.

            I always buy steers ribs, but the size that I got today Im so disappointed

            I'm asking myself how do they weight their kg
            And if I will go again
            Worse part I didn't see them on time
            I just took my order and went back to work hence I was on lunch
            After work the way I was so furious I went to them around 15h 20 and I met the manager who told me that the person who made my order is on lunch
            I was so surprised that the whole manager can't take decision about my case on top of that he told me that he can't give me extra ribs on top of that because he must account for that
            I mean it I'm so disappointed to get this treatment for my R100

            My name is Mamiki
            Cellphone Num [protected]

            Ribs was too small
            Ribs was too small

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              Oct 09, 2020

              Steers — Poor services delivery - multiple times

              This is the 3rd time that I have ordered from Steers Newcastle CBD where I had a problem. The first time we...

              Sep 15, 2020

              Steers Queensburgh — Constant problems with food and service

              Good day. I'd like to inform you guys of a constant problem I've had with steers in Queensburgh. On numerou...

              SteersOrder online again incomplete

              Order no 115 steers engen rockys drift mpumalanga
              Online order inv 263002

              Good day

              This is not the first time I am complaining about my order, this is actually the 4th time when I get home my order is not correct, even before I have checked the order in store and its wrong, I got home last night after collecting my order to find once again the chips I paid for is not in my order, I am very very upset as I have ordered chips with cheese sauce before as well get home plain chips, my burgers also have been wrong before. I dont think I will ever support steers again online or even go to rockys drift again I tried to phone when I got home and the phone just rings non stop very very bad service

              Mrs maulgue [protected]

              I really would like feed back as I never get any

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                SteersSteer burgers

                20 June 2020, Preto port on the N1 between Pretoria and Polokwane, I buy 2 steers burger.
                The pattie's was cold which means it was not prepare on time.
                The type of pattie's was not beef, because you can taste beef in there.

                Steers does not deliver quality food "burgers" us they market to the public.

                Hope this will reach the right audience.

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                  SteersOnline delivery services

                  I ordered food using the steers app on the 23 may 2020. I paid for everything online and at the end I received an error message saying the store cannot accept orders using web channel. My money was not returned and to this day i'm still struggling with the store. I called on numerous occasions but i'm not getting any assistance from anyone. The last time I was told they would contact me but no one has called

                  Online delivery services
                  Online delivery services

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                    SteersKing steer burger and chicken burger

                    I ordered a steers family meal and chicken burgers for supper via uber eats today for supper. I was very disappointed and shocked with the way the meal was prepared. The burger pattie was raw on the inside, and not cooked properly. Furthermore to my disappointment was the chicken fillet that was used which tasted like fish not chicken. Usually a lover of steers burgers but the quality of the meal today was very dissatisfying. My kids were fasting and very hungry and this was supposed to be supper, very very upset!!!

                    King steer burger and chicken burger

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                      May 21, 2020

                      Steers — Appalling service from Steers Welkom, Freestate, South Africa

                      Good Day My name is Anchen Rabie ([protected]). I have send in a complaint to info.[protected]@steers.co.za on the...

                      May 15, 2020

                      Steers — Product service complaint

                      I cannot express my frustrations enough. I ordered an online Wacky Wednesday deal today and the first...

                      SteersProud t and service

                      I orders 2 classic burgers which goes witj chips. For R53 each and half chicken which goes witj chips foe R84
                      To my surprise they delivered 2 burger for R61 each without chips.and a half chicken without chips
                      I called the m many time to bring my chips but i got empty promises. Even now im still waiting for my chips

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                        Mar 13, 2020

                        Steers — value for money poor service

                        I always buy this in Bela Bela when working away from home. Wanted to treat my wife to a delicious meal. What...

                        Mar 05, 2020

                        Steers Randfontein — product chicken wacky wednesday

                        I bought a chicken wacky wednesday and a beef one. The beef patty was not flame grilled enough and the...

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