CB Insurance Services State Farm Complaints #462-481

State Farm review: refunds ( 1 comment)

Taki of Jonesboro, US

Jul 10, 2009 6:57 pm UTC

Verified customer

I recently added my fiance to my insurance, and due to him having unknown suspended license state farm chooses to cancell my policies that I have had with the company for more than 5 years. I paid a two months worth for my fiance's policy and cancelled halfway through the second month on his car, also I cancelled my other two policies on my two cars. This is all due to the company expressing to cancell my policies. Back in October of 2008 I signed an acknowledgement to just have liabilities one on of my vehicle which never got changed. I have called since Jan. of 2009 of this year and here it is July of 2009 and still no reimbursement for the months they was really charging me for full coverage due to never dropping the insurance to liability. Since I have cancelled my fiance's car I have not received the money for the remaining of the month that the insurance was not used. The company told my agent that they did not owe me anything for this policy. Plus they have not reimbursed me for the few days of my two policies I had with them for years when I cancell these policies with them due to the cancellation was eventually going to happen not by my choice. I am so frustrated that this company is not refunding my money I paid out for services that was not use. They did not hesitate to take out their month payment on time. This company has issues and one issue that needs to be resolved is for them to refund me the money for remaining of the days of the auto insurance that I so graciously paid ahead of the time.

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anotherpissedstatefarmcustomer

Goldston, US

1 comments

anotherpissedstatefarmcustomer of Goldston, US

Aug 08, 2013 3:24 pm UTC

I'm in the same boat. Was told I'd get a prorated refund...waited 4 wks & am now being told I will not receive a refund... what? I paid in advance for the month, cancelled mid month, was told I'd be refunded the days I was not covered...now I'm told it was a misunderstanding b/c they covered me for the entire month...whatever! They just don't want to come off the money...what a greedy company!

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