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State Farm Mutual Automobile Insurance Company Customer Care Service

State Farm Mutual Automobile Insurance Company

One State Farm Plaza
Bloomington
Illinois
United States - 61710

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State Farm Mutual Automobile Insurance Company Complaints & Reviews

State Farm Mutual Automobile Insurance Company / Refusal to discontinue auto insurance in writing

Dr
Dr*** on Mar 26, 2017
State Farm refuses to stop sending me monthly statements even though I sent the state farm office at 3475 Dallas Hwy SW, Ste 520, Marietta, Ga 30064 under Shannon Perren a witten cancellation notice and the office sent me back verification that they received the cancellation notice on...

State Farm Claims center / Unprofessional, disrespectful, and unethical claim representatives

Mi
miss Michelle on Mar 3, 2017
My name is aubrey robinson, and I currently have an open total loss claim with state farm, with a claim # 3706193n2. Date of loss is 1/13/17. I have been attempting to get this matter resolved for the last month and half, but the run around I am always subjected to is making it...

State Farm Mutual Automobile Insurance Company / Cover this

Ra
Randyadennis on Feb 18, 2017
My name is Randy Dennis claim number 227f03516, I was hit by a driver you insured, I have had 2 surgery’s and 2 years of pain, it was my understanding that any medical related to my left leg and ankle would be covered until I die, but every time I get a prescription to be filled you reject...

State Farm Mutual Automobile Insurance Company / Automobile Insurance

Ty
Tyra Green on Jan 28, 2017
I transferred my auto insurance policy from KS to VA. My KS agent put me in contact with a Virginia Beach agent and provided him my information. The Virginia Beach Agent upon transferring my information from KS which included me and my daughter in the policy failed to include my daughter...

State Farm / Another individual added to policy/insurance previously cancelled

Sh
Sherica Baker on Jan 27, 2017
To whomever it may concern, I am typing this complaint only because I can not seem to get the StateFarm agents in my area to listen and comprehend. It has came to my attention that another individual (family member ) was put on my insurance. When it was brought to my attention, I first...

State Farm / Getting a claim paid

Mi
Millie Rodriguez on Dec 23, 2016
On 12/7/16 my 2006 Toyota Tundra was parked at a public parking next to my doctors office, while I was in the office someone cut off my Catylic Converters off my truck, I reported to the police, I called State Farm Insurance, claim # 5903498R4 they went out to the Toyota of North Miami, I...

State Farm / Rude and unprofessional associates

Ms
mswsb on Dec 22, 2016
Bobby Molina @ the McDonough GA office followed up with me 12/22/16 about a request for an online quote. I respectfully declined to move forward with State Farm due to the premium offered being more than double that of another company I decided on. Bobby then tells me “we'll try you again...

State Farm / Mike garner-grand rapids

Pa
Paris_france on Nov 28, 2016
Mike Garner and his assistant Kim Lasher changed my coverage without my written authorization. They made an assumption about my vehicle and proceeded to change my coverage from full to comprehensive only. Once I noticed the change I contacted them to change it back and they confirmed that...

State Farm / Darrell Penn: State Farm Claims Adjuster

Ja
JaneDoe232 on Nov 25, 2016
I would like to make you aware of one of your claim adjusters. His name is Darrell Penn. He also has a side business in the Property Preservation field. I had the misfortune of doing contract work for him. I've been in the Property Preservation business for a little over five years now and...

State Farm / Unauthorized card charges

Ed
edelois on Nov 2, 2016
On 10/28/2016 Almost two weeks after cancelling my policy on 10/19/2016 with State Farm they charged my card for another month even though I was no longer a customer. They acknowledged the date and time that I cancelled but they never sent my refund check and then over drafted my bank...

State Farm / Claims

Ma
Martyvem on Oct 25, 2016
To Whom It May Concern, I feel confident that a Insurance Company is now using Credit Reports to determine what it will take to settle a Claim and I am trying to find a way to prove it. I have researched this but have been unable to find others that have had a similar experience. Since it...

State Farm Insurance Co / Renters insurance

Re
ReneeMAnderson on Sep 23, 2016
Aug 28th i called my state farm agent to tell her that i had a house fire and wanted to see what wad covered by my renters insurance. i was happy to hear i had coverage but its now 5 weeks later and no work has been done on our home. my husband and i are disabled and i have mental health...

State Farm / Claim handling

Sc
Scottb12222 on Sep 21, 2016
I was struck by a State Farm insured in my 7 week new van with less than 4500 miles, in my opinion the vehicle should have been totaled, State Farm chose to repair it, I was contacted by State Farm 1 time durning the process that began on 3/7/16, long story short I would receive peridoc...

State Farm Insurance / Your commercials are so annoying!

Bj
Bjoh249 on Sep 3, 2016
Can you please stop??? I hate them so much. The state farm commercials from about the last decade has been so annoying!! The commercial with guy who says he is never doing this or that only to do everything he said he wasn't going to do, the commercials with "Jake from State Farm, " the...

State Farm / Claims

De
Deb Bale on Sep 2, 2016
I filed a claim against your company due to a accident that totaled my vehicle on July 5th 2016. 1 month later I had to call and see why/what/ where/ who was going resolve this claim. I got some help that night and felt a little bit better on this process. Here we are 2 months out, still...

State Farm Insurance / Unauthorized credit card charges

Ka
Kamal Teja on Aug 2, 2016
I had auto insurance with State Farm POLICY NUMBER 862 3769-F27-11, with Jared Mula @ paces ferry road atlanta, the service was not good and they had my name incorrect in the insurance, irrespective of repetitive calls and contacts, they never correct things in the policy and the price wa...

State Farm / Refuse to pay!

Pr
priscillaraburn on Jul 28, 2016
Hi, My husband and i have had statefarm insurance for 20 plus years, never had to use them for anything, always paid our bill on time and never had a problem.recently i was involved in a car accident that resulted in another vehicle and my car being damaged, i called them to file claim...

State Farm / Car Insurance -- No Customer Loyalty

Vo
Voodoo1472 on Jun 8, 2016
I've had insurance with State Farm since the early 1980's and had a fairly clean record, especially for the last 10 or 15 years now, no major accidents and no tickets of any kind. Had home owners and vehicle coverage forever; but since I went through a separation and had to split our...

State Farm / Didn't do a good job with my son's claim

Ay
Ayesha W on Apr 30, 2016
State Farm didn't do a good job with my son's claim. He was in an accident on 2/14/2016. They took 2 and a half months close to 3 months to try to finalize it. What they did was SET ME UP! They said it didn't look like my son was at fault for the accident. And they wanted to...

State Farm / Claims department refuses to reopen claim from defective/faulty item replaced

Le
leighgalo on Apr 27, 2016
December of 2015 My Nissan Murano car needed a transfer case replacement after a accident. To cut the story short, the claims department of State farm approved the claim. very unfamiliar with the process they said we can choose any shop to bring the car. We choose the Nissan Dealer because...

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