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Florida Kidcare reviews first appeared on Complaints Board on Oct 11, 2010. The latest review Website portal was posted on May 6, 2021. The latest complaint I can't insure my kids was resolved on Sep 05, 2014. Florida Kidcare has an average consumer rating of 2 stars from 16 reviews. Florida Kidcare has resolved 2 complaints.

Florida Kidcare Customer Service Contacts

661 E. Jefferson Street, 2nd Floor
Tallahassee, Florida
United States - 32311
Mon7:30 AM - 7:30 PM
Tue7:30 AM - 7:30 PM
Wed7:30 AM - 7:30 PM
Thu7:30 AM - 7:30 PM
Fri7:30 AM - 7:30 PM
SatClosed
SunClosed

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Florida Kidcare Complaints & Reviews

Florida KidcareWebsite portal

So haven't been able to get on the website for 8 months it's says it's under maintenance but how long does maintenance take and when if ever will it be back up I've called numerous of times and they always have nothing to say about it only that there working on it.will it ever be up and running again if not just delete it and start another one we need to be able to access it

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    Apr 07, 2021

    Florida Kidcare — Coverage or lack there of

    Account #[protected] for kidcare my son has had Florida Kid Care for over a year. When it was time to renew...

    Mar 26, 2021

    Florida Kidcare — Florida kid care

    I am having a huge issue with my Miami children's plan paying a bill for services that my daughter received...

    Florida KidcareService

    I lost my job due to Covid. I called and the employee assured me my son would not lose coverage, my premium would be lowered to $15 and I would be referred to Medicare. 3 days later, they charged me the full $187 premium as a credit and cancelled my sons coverage. When I called, not only would they not return the $187 or put it towards the month to avoid a lapse in coverage, but the supervisor told me I was wrong and to wait for a call to advise me when I will have the funds returned. No one is helpful. No one cared. I was basically punished for losing my job due to Covid.

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      Florida KidcareDental and mental health insurance

      I was referred to Kidcare because supposedly I make too much money and I have to pay a premium of 230 monthly... Although it has to be paid a month in advance I have not received dental insurance cards, then I have to wait until the following month to use the services... This is the second time I requested it... After a 30 minute wait on the line. Mental health is a joke, only one provider in my area, after a few calls and the representative assuring that providers were active when they are not... What I meant that according to their page the have a several amount of providers when they are really not. Very disappointed

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        Florida Kidcaremedical insurance

        Hello, I was referred to florida kidcare by children and family, because I was supposed to earn enough income to qualify for this program . I HAVE BEEN CONSTANTLY agraveted by the many issues they have with my paychecks, they say my paychecks are not good because it does not show the frequency I get paid. It is a federal job though, besides I am disable and earn disability benefits, they also say the proof I show from social security are not good enough to reach a decision regarding how much I should pay. With all those excuses they have me paying the full premium amount $230 dollars monthly, I have no more proof of income to show and so it is a hard decision either to find each month the amount required or disconnect my son's iinsurance.Sadly, I know about other people paying less than me even married couples with two incomes. I am a single disabled mom working a part time job 30 hours at 10 dollars rate and I have to pay 230 monthly. Does it sounds right?

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          Dec 02, 2019

          Florida Kidcare — not health coverage

          Hello. I called today the FL kid care department, because my children were referred by the dept of Children...

          Florida Kidcarecoverage

          My children were not approved for healthy kids. Their information was sent to Medicaid. Then Medicaid approves the younger two children. They send the older two children's information back to healthy kids. I happen to check online(after checking almost daily) on the status. They approved my boys in a letter dated 9/27 as long I make the payment. I didn't get the letter until 10/1 so of course now they are not covered for October. The rep says a letter was sent to me on 9/25 and 9/27. Only one letter had been sent on 9/27 in the message center online. If a person is approved later in the month they are not giving anyone ample time or information to know that the application is approved to even get coverage for their children.

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            Florida Kidcare — no insurance yet

            My child was approved for Kid-care on August 24, 2018. I was asked for the premium payment of $20.00 which i...

            Florida Kidcare — Negligence on behalf of Kidcare

            This is the second month in a row my daughter has missed appointments because the customer service...

            Florida Kidcare — kids health payment error

            This past September my sister filled out the KidCare online application. After her application was processed...

            Florida Kidcare — Insurance

            My 14 year old son has been fortunate enough to have Children's Medical Services (extension of Florida...

            The complaint has been investigated and
            resolved to the customer's satisfaction
            Resolved
            Florida Kidcare — I can't insure my kids

            In my divorce agreement I am responsible for my children's health insurance. Florida Kidcare will not...

            The complaint has been investigated and
            resolved to the customer's satisfaction
            Resolved
            Florida Kidcare — Cannot get an answer

            I have had Kid Care for my son since he was 1 year old, next month he turns 5. Suddenly Medicare sends me...

            Florida Kidcare — Unrealististic paperwork requests/lost paperwork

            Well unfortunately I'm here again. This time I'm literally beside myself. As I've done year...

            Florida Kidcare — last minute payment change

            As I do every year in July I renew my children's insurance. It's always a BIG hassle with tons of...

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