State Farm

In July 2023 a tree fell on my car during a storm. My car is 2 years old and in perfect condition, up until that storm. State Farm sends me to a body shop that did not fix the damage but actually made it worse. Now state farm sends me to 2nd body shop after the state estimator came and looked at damage. Now 2nd body is not doing any better with fixing the damage. They 1st body shop got over spray paint all over the interior of my car, it is on the leather seats the dash, the speakers and vents. The inner lining of the roof has greasy hand prints and smudges all over. It is quite dirty and disgusting. This was a minor job that turned into a huge job.

Where do I go for help since my state farm agent is not helping me

My vehicle was involved in a three-way collision with Statefarm being the main liable cause of the accident causing my car to be rear ended back in September 19th. I've spoken to the Ben [protected] who has been extremely uncooperative and continues to lie about the police report. I have yet to hear from his Manager Dan [protected] and I'm extremely upset at the lack of time and consideration it's taken to be responded too. My Claim is 52565928S.

The 5+ body shop did a horrible job fixing my car after a tree fell on it. They put in a used roof, which has many dents an is extremely dirty on the inner roofing. It also appears that someone painted the inside of my car and dripped all over my dash, leather seats, speakers and floor. Enterprise overcharged me $500 for 4 extra days on my rental, even though state farm approved extended rental. My car is only 2 years old and was worth $40,000. Now maybe 10.

I need help. Current agent is not trying to help.

Over 2 years waiting for a roof claim - we continue to get water damage every time it rains, new areas of interior celling damage in over 5 rooms now - and they just ask you to file a new clam yet do nothing about the fact that the roof needs fixing first. We are continually told to find out if replacement shingles are available- which they are not, and even if they were they available, they would not match the old ones on my roof due to wear and exposure to elements over the last 20 years. Even the manufacture told us they will not match, and we will have a patchwork quilt on our roof, to which the State Farm rep responded " oh they don't have to match as long as they are the same tiles... - what do we pay premiums for, to be treated like fools. We have had adjustors from two major insurance companies working on neighbors' roofs stop by to tell us - you need a new roof, but our insurance Company doesn't think so, the worst neighbor to ever have is State Farm.

A State Farm customer back into my rear car door. They will only accept 60% liablity when I literally had no way to avoid her backing into me. Any impartial observer would clearly see I had no to way of avoiding this accident, and their claims expert used my own statement out of context to tell me that I saw thier driver, when my actual statement was that "by the time I saw her, I had no way avoid the accident". Their claims expert, would only repeat the statement to me that I said I saw her, compleltly ingnoring the rest of my statement. My insurance, Country denied their request for 40% coverage of their drivers damage, and my rep clearly told me this is State Farm taking advantage of the fact I only have liablilty insurance on my vehicle.

I've been a client of Statefarm ever since the purchase of my home in 2004. I have been recently told that my homeowner's insurance would not be renewed because of too many claims. I checked the claims in question and there were 2 claims in 2022 that I did not pursue, these should be removed - because I only called with a question on a possible claim. I have all my cars (3) with State Farm, also the Umbrella Insurance and a Statefarm credit card. I have been a loyal customer for almost 20 years and feel that they are treating me like a number.

Please help me

my 2018 vehicle was damaged in a major hail storm on 6/15/23. it is 9/1/23 and State Farm has still not agreed to repair my vehicle back to pre-storm conditions. The vehicle is not legally drivable due to the severe damage. They and their contractor (Pilot) has misled and flat out lied to me many times. A State Farm inspector has still NOT even personally looked at the vehicle and as of today at 1pm, does not even have a person identified or scheduled to inspect the vehicle.

Claim ID 36-51W9-31M01

State Farm use to be a reputable Company. I have been a customer for 43 years until recently. I received a phone call saying they were going to cancel my homeowners policy, In June we had a major storm roll through with 100 mile an hour winds. We had damage to our property so I filed a claim. That's what insurance is for right? After several phone calls I finally received some money after fighting for what we deserved, I didn't get that but we got a little bit. They paid us $5500.00 and we had to spend $18000.00. I guess they call that fair. That is OUR MONEY and they sure don't want to give any of it back to us when we need it. DO NOT believe their commercials when they say State Farm "Is there". They ARE NOT THERE. Please find another company. I'm going to consider this a blessing because we have been wanting to leave State Farm for some time now and this will force me to do so. I hope this helps someone not make the same mistakes I did.

I own an autobody shop and I keep having the same problem, I can't send in estimates without a password, but I can't get a password. I even have 2 state farm customers now. What on bloody earth can we do to fix this? I go through this every time. I have been told at different times they would get it figured out and get back with me, but no one gets back with me. This is what I do for a living. I have the right to work, and people have the right to have me repair their car or truck. What's the problem? I would like to get this problem fixed because I do quite a few jobs for State Farm, yet still have the same issues. I keep talking to people in the Claims Department, but nothing gets resolved. I have attempted to register on B2B multiple times, with no response. My shop is Eddie's Body Shop in Inez, KY. Our phone number is [protected].

I was involved in an auto accident on May 9th, 2023. They initially said the care could be fixed. I had an independent auto shop create an estimate, they suggested totaling the car. All of sudden they changed their mind and totaled my car. It's Aug 7th, still no resolution. They won't continue to pay for the rental car even though they have dragged their feet. They say "well we haven't received all the documents from your loan company". And it's my job to get those for you? Hell no. YOU PUT PRESSURE ON WHOMEVER HAS THOSE DOCUMENTS! They are refusing to continue to pay for the rental car even though they have not settled the claim yet. Anyone have any suggestions to get resolutions NOW?

I called to get some help and this agent has been nasty her name is Kacie at the 1750 N. Congress Ave. Suite 500 Boynton Beach, FL 33426 location. The sad part she was usually moody, and I really didn't pay her no attention. But because her office is not renewing my policy, she was really being SUPER nasty, I was trying to ask her for 3 months of statements. Because I can't get into the app or website even after calling technical support. But no one should be treated the way my daughter has been treated, whom is in the military and was also treated bad dealing with Kacie. Also, I told her I sold my home and told her I would be moving by 6/21/23 but the apartment people made a mistake I ended up moving 7/1/2023. I was wondering if that could be adjusted, but all she gave me was grief. going toe for toe with me and not answering my questions. Arguing with me like no other, I was frustrated, and nothing was achieved at the end of the phone call. I asked to speak to her manager, and she said she was on vacation (that's fine) who is in charge when the manager Christy is not around, she never answered that.

These are the most inhuman beings, all that I have been through with my son that had a third-degree burn and my kitchen in ruin, they even had someone come to the house and it was almost 10,000 dollars, from their company. I get sick every time I see the commercial State Farm is there, for sure not a person that paid the premium, and when you need them, they are not there for you. I am appalled that they have these people in a position not to help you and to ease your pain, but put them in a job, so they can make fun and not give you a dime. I am asking someone in control, someone at the top, I ask someone that knows how to treat a human being to call me and get this straight away, I have been waiting since December 4, 2021, now they said we do not give you a dime we stand to buy our decision, they ask me to get the pictures, I did that they ask me to go where you brought each item I did that, now we stand on our decision not to give you a dime, I am so sick I am nausea because State Farm is a lie if they knew how the people in charge of this adjuster are treating the people maybe they will have some type of mercy and compassion to help the people that believed I n that lie State farm is there, I will not give up until someone from the top look at my case, I have receipts, I have kept every emails, since December through now, I count 40 emails, and how I have done everything the adjuster told me to do. I am sick and appalled, something needs to be done at the top. My Claim Number: 36-29N9-36R Date of Loss: December 4, 2021, Our Insured: Loretta Martin Policy Number: 36CRP688

We have been State Farm clients for DECADES. We live in a storm prone state in lower plains. A roofer inspected our roof 1.5 years ago, said needed replacing. Adjuster came out, said no it still has life. It had granular dissipation, minor hail damage. It was 8 years old. Claim denied. This week, home inspected by roofer again. He states condition is POOR, minor hail damages, granular dissipation on shingles. State Farm not replacing. No claim filed, since they told me since roofer said 5 years left on it. 10 year old roof. Selling house, buyer unhappy with roof,insurable with high high premiums.

So, to sell house, we are to fund new roof mainly due to State Farm not declaring this roof replaceable under insurance. What a racket...pay insurance all these years for what...have claims denied cuz state farm says damaged roof in poor shape not bad enough...