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Standard Chartered Bank Reviews and Complaints

Standard Chartered Bank review: worst bank ever! ( 42 comments)

Santhosh of IN

Mar 02, 2008 8:58 am EST

Featured review

Horrible... This is the worst bank for home loans. On the website they say insurance is optional, but once you take the loan, the insurance option becomes mandatory. The talk to you at the security desk, they say it is based on RBI notification, when we ask for details, they say the notification was given verbally. They don't respond to mails, they promise call backs, but never do, Managers are useless group of dumbos. Never take a loan with this bank.

Standard Chartered Bank Sucks!

42 comments

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Azka Kayani

1 comments

Azka Kayani of PK

Mar 19, 2022 10:35 am EDT

@Standard Chartered Bank PK, is the worst bank. One of my transactions was refunded to be on my debit card and even after 5 months, I haven’t received it in my bank. No one answers their helpline after 6pm its not 24/7 all BS.

Saeed Rahman

1 comments

Saeed Rahman of PK

Oct 06, 2022 5:14 am EDT

I have had a horrible experience with SCB Dubai. I made a credit card payment from my SCB account to pay into my E-NBD credit card account with online transfer, which I usually do every month. But the actual transfer was delayed by SCB for 3 days and as a result, my card was blocked and I had to suffer penalty of 850 AED from E-NBD.

I sent in 5 emails to SCB requesting a copy of the swift transfer record to find out which bank is the reason for the delay, but SCB customer care and online chat are totally useless, they keep parroting the same lines "we will prioritize your request... our concerned team will send you..." blah blah, but they actually don't care, and despite many requests for escalation, no one from the management contacted me. I am currently abroad and cannot make calls to their call center, or go to their physical branch in Dubai, else I would have made a lot of noise there!

If anyone at SCB is reading this, you should be ashamed of your treatment of customers and your process...

1 2

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Standard Chartered Bank Contacts

Standard Chartered Bank phone numbers

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Colombia

More phone numbers

Standard Chartered Bank emails

customer.care@sc.com

100%
Confidence score: 100%

Support

sonia.rossetti@sc.com

99%
Confidence score: 99%

communication

kate.matthews@sc.com

99%
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management

david.lawrence@sc.com

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communication

victoria.jory@sc.com

99%
Confidence score: 99%

More emails

Standard Chartered Bank address

1 Basinghall Avenue London, EC2V 5DD, London, EC2V5DD, United Kingdom

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