Let me tell u that this bank is a cheater and people working here are well trained how to make fool of people and rob them from their account. I would advice people not to deal with them rather to deal with a local bank in UAE. I have personally very much suffered and being tortured to get my money out of them which they taken out from my account by mistake. How much pain I had gone through to get the justice and back my money.
I have heard a lot of bad behaviour from this bank before but I never thought until I faced, I don't understand why Govt. is not taking any action against them who is degrading the country's banking reputation.
I must reward them with one line - People working here are a collection of fools commanded by idiots.
My dear Customer Care Manager,
I have dealt enough with you guys and now I have no interest in my wasting time dealing or contacting again. First of all you must train your people including your branch managers how to deal with customers, they sincerely need some professional training in customer service. At this point of deep financial crisis and competitive world around you, your people should be very cautious in dealing with customer issues as they are your backbone.
I have no regret in losing my money to your bank but for sure I will neither transact nor advise wise people to deal with your bank. Your people couldn't break the ice at the right time, now it is too late for me.