Bank Albilad

It has been a nightmare dealing with the customer service agent, who helplessly says that someone sit behind is responsible for rejection of transfers repeatedly without any justification or some false justification. I tried to send money to my daughter to Georgia for her study, admission, hostel and clearly explained to all these people, it's a small amount of $1800

Online transfers rejected twice, then went to branch personally then after 2–3 days again rejected... Reason don't know
The trick they play open a complaint wait for 5 days, after that again open another complain wait... Wait... Then fed-up and leave...

Send email no one respond even with several reminders... Highly unprofessional way of dealing by some of their department
No quality control
No Management
No proper communication and support
Even the branch customer service or operation Manager does not know

I made the transfer last April 2, 2023, going to my bank in the Philippines, amounting to 5000sr but until now I haven't received it. I called and reached out to them many times, but they kept pointing from one department to another. I hope this reaches the above-mentioned bank. It was hard-earned money. At least someone, give me a solution to this. This has been more than a month-long inconvenience, especially since I'm out of the country already.

You can reach me at this number +[protected] or email me at sm.[protected]@gmail.com

My account has been blocked due to many attempts to sign in my account on mobile app.

Name-Khaliq zaman sher Ali khan

Iban SA5315000900134927030006

ID-[protected]

User Name- Khaliq1233

Cell no- [protected]

City - AL jubail

You are requested to Unblock my account as soon as possible so that I may be able to get benefits of your granted facilities online.

I shall be grateful

Dear respected sir,
My name is Niraj Lalbihari Maurya. and my iqama no. is [protected]
I facing critical problem about I unable to do online shopping with my albilad VISA ATM and also I try to communicate with customer care; they suggest me contact with nearest albilad bank for this problem.
many time I tried for fix this issue about online shopping by using my VISA ATM, If I trying with using ATM digits then showing error
"your bank issuer has decline this online purchase service, try another method for payment."
I request to you abilad team ; kindly help and fix this problem to your customer. or you can close my banking service so I could open another bank for online service.
I hope I will continue with your banking service.

thank you.

Dear sir,
Today I loss my atm card please help to get new printout.

Please find the attached my account

Dear Sir,

One transaction of 9850/- SAR is made by my employer NRCE from Al Ahli bank on 29th November 2020 with transaction number (NCBK82420333AJXN) but unfortunately it is not credited in my account until now.
As per Al Ahli bank it is transferred from their side so I want to enquire that is there any problem in my account?

Iqama Number
[protected]
Account number
SA4415000900679211560008 (Receiver Account)
[protected] (sender account NRCE)
NCBK82420333AJXN (Transaction Reference)

Best Regards
Muhammad Zaid Anwar
[protected]@gmail.com

Dear Sir,
I made a transaction of SR 6796.20 to Pakistan Muslim Commercial Bank (MCB).
The transaction was made on June 30, 2020.
Till the time the amount is not received.
The transaction reference is (FT20182818920683).
Please i want to know the status of transaction.
If it is not yet processed please cancel the transaction and refund the amount to my account.

Thanks,
Fayyaz Ahmad
Customer#[protected]

Sir I send money from my account to Pakistan on 12/05/2020 today 21/05/2020 not yet received please refund my my money to my account
Transaction reference no FT20133340948394
I want refund my money please I goes here to injaz branch he told me complaint here plz refund my money to same account. I don't want in Pakistan. one of the bad service bank injaz in Saudi arab

Sir my complaint is that money was sent by me to A / C No [protected] Central Bank of India New Seelampur New Delhi India on 13.04.20 but till today 15.05.20 they have not reached my given account due to which My family is facing a lot of difficulties and your bank has not provided any information to me as to why my money has not been allocated due to people coming out due to down. Self-respect may resolve the difficulties facing the request that my problem applicant will owe

Dear gents,
This is to inform you that I had  sanded money india on dated (07-03-2020) but til now I have not received I have also tried to visit enjaz branch but due to covid-19. Unable to reach out the enjaz.
So kindly request you to please do the needful earliest.
Please find the below details for the same.
Name: khursheed kamil alamiqama number: 2467829681enjaz transaction ref number: ft20067968507618 customer number: 69875072transaction date: 07-03-2020

Pfa... For the same.

Regards, kursheed alamcontact no:[protected]

Hi
On decmber 26th i tranfered 1352 SAR to Morocco but the amount didn't tranafer due to incorrect name. Since then, i have filed numerous requests for transfer refund but so far it hasn't been done. I have always filed a complaint on your whatsapp number but they told me to call their helpline.
Complaints numbers are
1-[protected], 1-[protected], 1-[protected], .
Iqama [protected]
Name : kalim ullah
Customer number [protected]
Contact number : [protected]

My online service is not working for last 2 wks, informed via online phone many times, no solution till now .
My id is [protected], ac. Number -- [protected] . I also visited the branch in alkhobar on 1. 1. 2020, in branch, it is okay . My id is valid till 17 feb, 2020 .
Please update my online service to be used now .
Best regards
abulbasher mohammed mizanurrahaman
mobile, [protected]

My name is mohammad Anwar. i m working for al-habbas ltd compny as a elactician in yanbu.
i m use albilad bank atm in yanbu date 27/12/2019 evining withdrow 1200 sr
my atm card number [protected]
my atm number -SA4615000030301301190004
my iqama number [protected]
my phone number-[protected]
i dont take cash but deduct my account i m wait too much time but dont out cash in atm machin.

so please help me as soon as.

Thanks and regards
Mohammad anwar

Last december 9, 3019 i transfer money 1022 SR including charge online from my albilad bank to my bank in the philippines with transaction number FT193433357200008 but after 3weeks it was not received by my bank in the philippines. I filed complaint already thru phonebanking in albilad but after 10days of waiting it was not resolved until now. I dont know anymore what will be the next step to do. Hope this one will be resolved .

Dear on 17 December at 1:15 pmI go to ATM machine number
1541N825 aljalawia branch number 873 I deposit money 4650 when I insert money machine giving error and ATM coming out money did not added into my account please refund money back into my account 865519833190017as soon as possible please my ATM card number is [protected] and my iqama number is [protected]
You can see the vedio from CCTV camera please if any update please inform me on my mobile number [protected] i generate one claim no1301388916 -1 how to check the status of my claim

Dear on 17 December at 1:15 pm I go to ATM machine number
1541N825 aljalawia branch number 873 I deposit money 4650 when I insert money machine giving error and ATM coming out money did not added into my account 865519833190017please refund money back into my account as soon as possible please my ATM card number is [protected] and my iqama number is [protected]
Please if any update please inform me on my mobile number [protected] I already generate one claim [protected]-1
Please how to check the status of my claim please you can see the vedio from CCTV camera

Me and my wife go to enjaz al morooj branch 149 to send money in our country, but this rude teller ask my wife to put the name on a small paper my wife refuse rather she give her mobile phone that shown the name of the benifeciary this rude teller throw the mobile of my wife and start yelling..is it right that act for a costumer will dobe by this teller?. It happen this day 1:00pm even that rude teller dont tell his name. This kind of act not acceptable you can see the CCTV for the proof. This kind of employee is not good for bussiness.

انا مقيم في جده
إقامة رقم[protected]
في شارع الامير ماجد يوجد فرع ALAZIZYAH BRANCH 60
الموقع 1465N582
الوقت : ١٩:٠٠ تم ايداع مبلغ 10, 000 ريال في حسابي والعملية ناجحة، و بعد ذلك أودعت مبلغ 16, 000 ريالا وأصبحت شاشة الجهاز زرقاء ثم اعتذار انه لا يمكن تنفيذ العملية
تم فتح البوابة دون اخراج المبلغ (ستة عشر ألف ريال) ثم اغلقت البوابة وتم ابتلاع المبلغ دون إشعار انه تم الإيداع
بعد ذلك حاولت الاتصال على ارقام العملاء لمدة ٤٥ خمسة واربعون دقيقة حتى تكلمت مع الموظف وطلب مني المراجعة اونلاين وزيارة البنك لكي يتم استعادة المبلغ خلال خمسة ايام عمل
ارجو اخذ الموضوع باهتمام وإعادة المبلغ بالسرعة القصوى حيث انني من ذوي الدخل المحدود و لدي التزامات ضرورية
بانتظار سرعة تجاوبكم
ولكم الشكر
ايمن محمد العقاد

Dear Sir,

My brother from Saudi transferred the money to Indian bank account on 07th September 2019 via Enjaz bank but till now I have not received the amount to my Indian bank account. I enquired here in India bank and they confirmed that they have not received the money and asking to check from sender side.

When my brother went to Enjaz bank to enquire about this, they are telling that money remitted from Enjaz.

Please help me here to get the money as it's very urgent. Thank you.

Dear Sir,

My name is Ali Mohammed Nadeem Iqbal, I send my money in State Bank of India.

Account # [protected], IFSC Code: SBIN0014574

I send my money from Dheba branch 207 on 30/06/2018
My Transaction Ref # FT18181656930805
User: E007638
My Customer # [protected]

Please check and reply soon as possible.

Thanking You,
Ali Mohammed Nadeem Iqbal
Mobile # [protected]