The complaint has been investigated and
resolved to the customer's satisfactionResolved Sonic Drive In — rude waitress!
resolved to the customer's satisfaction
I went to Sonic on Monday, August 29, 2011 with my daughter after I picked her up from school. We were glad we could make it in time for "Happy Hour". Well our visit was far from happy. I parked in a stall close to the window and saw the girl taking my order getting very impatient with me after asking her if she could repeat my order back to me. All I got was a chili cheese tot a large cherry limeade and a medium unsweetened iced tea. The same girl brought out my order that placed my order her name was Nichole, she did even say hello! She brought out just the drinks, no tots I said that I had order tots and asked for sweet n' low and a spoon. She looked at me like I was ignorant and said "No you didn't". I said yes I did. And she said "what ever I'll have to go recall your order" then as she walked away with my drinks and money in her hands she called me a "dumb ###" under her breath! She came back with my drinks and sweet n' low but still no tots. I had handed her a five dollar the first time she came to the car the change I received was .56$ that was practically thrown at me with out a word, for a medium and large drink during happy hour..? My receipt showed that's all I was rung up for so I got ripped off for money and was treated horridly. I was so flustered by her horribly ugly attitude that my daughter was the one who brought to my attention that we didn't even get the correct change back. I will never return to that sonic as long as that vile girl has a job there, which is very disappointing because usually the waitresses are very polite, sweet and pretty.