The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
SmartStyleworking for smartstyle

Working alone. No break, 8 hours, Supervisor never anserwing her phone, no manager, no bathroom breaks, bombarded with work, sore back muscles, peoples attitudes, happy people when leaving with only to turn around next day calling the 1-800 number to complain to get you. Not wanting to perm a ladys hair if its fryed anyways and her getting you fired!!! pissed off. P.S. Ive been a manager before for Regis org. and I know who is stealing in that store $ and have told supervisor but they would rather keep that stylist on, so incompitent management, including regional manger, and Ive complained to Regis.

Responses

  • Ir
    Iris Roseberry Sep 28, 2010

    managers from hell, the regional managers and down need to be court marshal it is a crime and a disgrace and need to be purplish to the uppermost overcharging of services the little old lady that comes into the salon do not have hair at all is over charge the more money the stores make the more go's in there pockets and do not care who they hurt the area supervisor for one of the smart styles in Alabama she has no soul (evil just evil) how are you going to make money when you always letting your best stylist go i know about working alone no breaks on your feet 8 to sometimes 12 hours that's if no one shows up for work so many time i did it bombarded with work sore back muscles and you know they do not appreciate the hart work that the stylist do no they do not and when working alone you have the job of six stylist, yes right there in Alabama (290) horrible haircuts and horrible customer Service hair was not done properly overcharging of service drunk supervisor i worked my [censor] off for that company for 2 years yes i hurt my back lifting a box of product and i am under a doctor in 3 days i lost my job but i did everything right, this is the thanks i get (yes you better off in a slave camp. may god bless all are you in the salons of smart style.

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