The complaint has been investigated and
resolved to the customer's satisfactionResolved Smart Style — employment
resolved to the customer's satisfaction
I have worked for Smartstyle three different times, with the Regis Corporation they say they offer health benefits but it is a supplement. If you start having benefits, and then stop they keep taking the money out, it take several months before it to stops and in the mean time you are paying for benefits you do not want. The supplement won't take care of a major heart attack you need another health insurance. I ran into situation at the last SmartStyle I worked at in the Wal-Mart. Wal-mart and SmartStyle are not the same company, SmartStyle just rents a space, like Mc donalds co. I had a complaint and I was working by myself. I stopped the hair cut and I gave the women the information for the Manager, and District Manager and to come in the next day to talk to the Manger but to call first so she would get the manager. State Board was called in the next week for the complaint. I was tould to write a statement in my word of the situation and mail it to State Board in 10 days . The next day I sent it certified and made a copy for the shop. The next day my District Manager and The Regional Manager came in. They where going to help me write the letter. I showed them the letter and certified reciept that the letter was mailed. The Regional manager was so livid, up set and the District Manager became a puppet. The Reginal manager was so worried about descremation law suit and she was saying she just wanted to help to write the letter to avoid problems and the shop was going to charged a 800.00 fine. That day I stopped working there, I keep being tould they just don't know what to do with me, and start cleaning, several times they would take me aside and yell at me, if I knew how serious this was I could loose my license. I tould them I will deal with this on my own terms. I keep in touch with State Board and the complaint was dropped. I asked State board when I wrote the statement was it to be in my word or Regional managers words, and was tould my words and that SmartStyle was not charged a 800.00 fine.
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