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WigSis Complaints & Reviews

Wigsis / blonde wig

Te
Telspei on Sep 15, 2018

The wig I received was such poor quality. The color was supposed to be a blonde medium length bob with no bangs and highlites and lowlites as the picture on the website shows. What I received was a short bob in a yellow color with no highlites or lowlites. And the part looks like a bunch...

Wigsis / 2 wigs I received

Pa
Patricia Lathe on Sep 14, 2018

I ordered 2 wigs that were on sale and I did not receive them, I was sent 2 very different wigs and would like to know how I can get a refund. I should have read your reviews b/4 ordering any product from you. The long curley wig was to be chin length with a lace front as the wig is off...

Wigsis / wig

Ca

I'm filing this for my 87 year old Mom. She bought a wig inline form this company about month ago. The company said it was real human hair, they lied. It feels like doll hair. The wig is to small. When she texted them a message on there web site. They told her she would only get 30% back...

Wigsis / wigs are not human and they stink

Em
Emily Abbott on Sep 4, 2018

Wigsis will not give me their mailing address. They said they would give me 70.00 I me keep the product. I am paying 397.00 for thrash. Paypal won't help me either. I just don't know what to do? Help. I have been denied three times from Paypal. They said the Merchant said I received the...

Wigsis / wig - short bob

Cs
csr951 on Aug 9, 2018

After 25 e-mails for the past 2 months back and forth, l tried to return a thing that looked like a scalped cat and smelled like mildew and was nothing close to what l ordered, l was given this reply: (they really don't care you got scammed) support@wigservice.com Wed, Aug 8, 8:10 PM (12...

Wigsis / the wig I received is not even close to the picture shown that I ordered from

Do
Donna F. Wood on Jul 20, 2018

I ordered this wig on the internet. I saw an advertisement and I liked the wig that was shown a lot. When I received the wig it is not even close to the wig that was advertised.The wig shown was a boycut short hair. the wig i received was longer smoth hair and had black mixed with blonde...

Wigsis / wigs I ordered were not what they said.

Sh
Shnewman on Jun 28, 2018

This company is awful! I ordered two wig because I was losing my hair from chemo. When I got the wigs one had a broken strap and the other was an African American wig and Im not African American. I have asked for a refund and return address so I can return items and get a refund but the...

Wigsis / refund

Be
Beverly Bitter on Jun 12, 2018

I ordered a wig from wigsis while undergoing chemptharapy. It took way longer to arrive eventhough I paid for faster shipping. When it did arrive I attempted to contact them for a refund explaining I had not worn the wig & had all the original packaging etc, and this was their response...

Wigsis / I am complaining about order#ta180516c3033 short blonde wig in the amount of $165.00

Gl
Gloria Ponder on Jun 11, 2018

I am having a difficult to near impossible time trying to get the seller to honor the refund policy. The hair wig that I received for the amount of $165.00 is damaged and does not compare to the finish product that was advertised for the wig product. I have sent photos of the damaged hair...

Wigsis / wig

St
Stella2016 on May 11, 2018

I ordered a wig from this company and did not like the way it looked on me. I emailed them several times asking if I could get a refund or even a credit to buy another product and they kept replying back with "Please give the wig another try" I ordered the wig because I lost my hair from...

Wigsis / wigs

Di
Diane V on May 3, 2018

WARNING WARNING!!! Bought 3 wigs. took almost a month to receive them from China. The wigs were supposedly LARGE but they weren't even close to fitting me. I paid by paypal, Luckily I was able to file a dispute before the 30 day time limit. Then I contacted Wigis in China the were generously...

Wigsis / wig scam!!!

Si
Simplyme3 on Apr 23, 2018

You order a wig and pay like your supposed to and then they send you a wig that looks nothing like what you ordered and then tell you that you only have two options...basically pay another $100 to ship it back to them and have them ship out another wig (I'm sure another one you don't want...

Wigsis / could not receive full amount for wrong wig sent to me.

Ju
June J on Apr 21, 2018

Very bad experience with this company. Purchased a wig and didn't like it. I contacted the company and was told I could exchange it for another one. I did see another one that I like, cost more but I ordered it. It did not come for at least two month. When it arrived, it was not the one I...

Wigsis / wigs

Da
Dan Robertson on Apr 9, 2018

Do not i say again do not purchase anything from this chinese company. Their wig products are horrible the poorest quality i have ever seen. How i wished i had read this site before i purchased the wigs. I am out over three hundred dollars and the wigs are in the garbage. You wait for...

Wigsis / unethical behavior

Re
Reva Bell on Apr 3, 2018

ordered Jennifer Anniston wig. on feb 28. finally Mar 20 I contacted them wondering why I hadn't received it yet. Finally 3- 28 I received it iss not the right wig I ordered and wrong color. tried to e-mail them, they will not answer back. finally they did and they want ed me to pick out...

Wigsis / worst wigs possible and even worse customer service.

Gl
Glenda Rhodes on Mar 10, 2018

After enduring months of ridiculous e mails back and forth, I thought I had provided Amex with sufficient documentation to refund my $450. Wrong! The merchant supplied Amex with one e-mail showing that I tried to cancel order after wigs were in production. That was enough for Amex to decide in...

Wigsis / two wigs I ordered from you

Al
alicemccartney on Mar 6, 2018

Transaction 6jA431304D470984N and another one 9X364849U138183W I received one and it is not human hair plus it is so big it won't stay on my head! I want the address where to send them both back and I want a refund though PayPal ! I have the invoice and receipts for both of them, they have...

Wigsis / wigs

Di
Diana Philpott on Mar 5, 2018

I ordered two wigs from this company Jan.22, 2018, I read the return policy thoroughly and it claimed if you were not satisfied you could return them for a refund. After numerous emails waiting for the wigs to come, they finally arrived but were not the color or style I ordered. There wa...

Wigsis / wig

Ha
harley01# on Feb 17, 2018

order #TA171219C2667 on 12/19/2017 for $116.00 w shipping. Debited on my acct on 12/20/17. After (emails) to check on it rc'd on 1/03/18 . NOTHING like what the picture shows to be in color, style or cut and had a horrible chemical odor. Sent email and they wanted pictures of wig with the...

Wigsis / wigs received not as shown on website

Cr
crea_USA on Feb 16, 2018

Jan 19, 2018 placed an order for 2 wigs ($233). Feb 14, 2018 received 2 DIFFERENT hair pieces. Wouldn't even call them wigs. Feb 14, 2018 contacted customer No Service and had to contact them twice. Feb 15, 2018 received a response asking me to submit photos which I did. Feb 16, 2018...