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WigSis Complaints & Reviews

Wigsis / I ordered and paid for 3 items and have not received them.

Pat Knapp on Oct 18, 2018

I submitted and they accepted my order on September 10, 2018. They sent me an order number TA180904C5130. I have received NO items or answers from them. The items were paid for by credit card. The items purchased were: wymh030, HE18001, and HW18004. The cost was $124.00. I have tried to...

Wigsis / they refused return and reimbursement for the wig

walruss on Oct 11, 2018

I ordered a wig based on the WigSiS website, model and color. When ir arrived it was all wrong. I communicated with their customer service by email requesting to return the wig and get reimbursed. They warned me not to send the wig to their listed address, refused to provide me with a...

Wigsis / wig

Hattie Sutton on Oct 2, 2018

I ordered a beautiful wig (or what I thought was a beautiful wig) from WigSis and paid $133.00. When I received the wig it looks nothing like the picture and the color is way off. I was highly disappointed. This was my first time ordering online but the picture looked fabulous. But the...

Wigsis / blonde wig

Telspei on Sep 15, 2018

The wig I received was such poor quality. The color was supposed to be a blonde medium length bob with no bangs and highlites and lowlites as the picture on the website shows. What I received was a short bob in a yellow color with no highlites or lowlites. And the part looks like a bunch...

Wigsis / 2 wigs I received

Patricia Lathe on Sep 14, 2018

I ordered 2 wigs that were on sale and I did not receive them, I was sent 2 very different wigs and would like to know how I can get a refund. I should have read your reviews b/4 ordering any product from you. The long curley wig was to be chin length with a lace front as the wig is off...

Wigsis / wig


I'm filing this for my 87 year old Mom. She bought a wig inline form this company about month ago. The company said it was real human hair, they lied. It feels like doll hair. The wig is to small. When she texted them a message on there web site. They told her she would only get 30% back...

Wigsis / wigs are not human and they stink

Emily Abbott on Sep 4, 2018

Wigsis will not give me their mailing address. They said they would give me 70.00 I me keep the product. I am paying 397.00 for thrash. Paypal won't help me either. I just don't know what to do? Help. I have been denied three times from Paypal. They said the Merchant said I received the...

Wigsis / wig - short bob

csr951 on Aug 9, 2018

After 25 e-mails for the past 2 months back and forth, l tried to return a thing that looked like a scalped cat and smelled like mildew and was nothing close to what l ordered, l was given this reply: (they really don't care you got scammed) Wed, Aug 8, 8:10 PM (12...

Wigsis / the wig I received is not even close to the picture shown that I ordered from

Donna F. Wood on Jul 20, 2018

I ordered this wig on the internet. I saw an advertisement and I liked the wig that was shown a lot. When I received the wig it is not even close to the wig that was advertised.The wig shown was a boycut short hair. the wig i received was longer smoth hair and had black mixed with blonde...

Wigsis / wigs I ordered were not what they said.

Shnewman on Jun 28, 2018

This company is awful! I ordered two wig because I was losing my hair from chemo. When I got the wigs one had a broken strap and the other was an African American wig and Im not African American. I have asked for a refund and return address so I can return items and get a refund but the...

Wigsis / refund

Beverly Bitter on Jun 12, 2018

I ordered a wig from wigsis while undergoing chemptharapy. It took way longer to arrive eventhough I paid for faster shipping. When it did arrive I attempted to contact them for a refund explaining I had not worn the wig & had all the original packaging etc, and this was their response...

Wigsis / I am complaining about order#ta180516c3033 short blonde wig in the amount of $165.00

Gloria Ponder on Jun 11, 2018

I am having a difficult to near impossible time trying to get the seller to honor the refund policy. The hair wig that I received for the amount of $165.00 is damaged and does not compare to the finish product that was advertised for the wig product. I have sent photos of the damaged hair...

Wigsis / wig

Stella2016 on May 11, 2018

I ordered a wig from this company and did not like the way it looked on me. I emailed them several times asking if I could get a refund or even a credit to buy another product and they kept replying back with "Please give the wig another try" I ordered the wig because I lost my hair from...

Wigsis / wigs

Diane V on May 3, 2018

WARNING WARNING!!! Bought 3 wigs. took almost a month to receive them from China. The wigs were supposedly LARGE but they weren't even close to fitting me. I paid by paypal, Luckily I was able to file a dispute before the 30 day time limit. Then I contacted Wigis in China the were generously...

Wigsis / wig scam!!!

Simplyme3 on Apr 23, 2018

You order a wig and pay like your supposed to and then they send you a wig that looks nothing like what you ordered and then tell you that you only have two options...basically pay another $100 to ship it back to them and have them ship out another wig (I'm sure another one you don't want...

Wigsis / could not receive full amount for wrong wig sent to me.

June J on Apr 21, 2018

Very bad experience with this company. Purchased a wig and didn't like it. I contacted the company and was told I could exchange it for another one. I did see another one that I like, cost more but I ordered it. It did not come for at least two month. When it arrived, it was not the one I...

Wigsis / wigs

Dan Robertson on Apr 9, 2018

Do not i say again do not purchase anything from this chinese company. Their wig products are horrible the poorest quality i have ever seen. How i wished i had read this site before i purchased the wigs. I am out over three hundred dollars and the wigs are in the garbage. You wait for...

Wigsis / unethical behavior

Reva Bell on Apr 3, 2018

ordered Jennifer Anniston wig. on feb 28. finally Mar 20 I contacted them wondering why I hadn't received it yet. Finally 3- 28 I received it iss not the right wig I ordered and wrong color. tried to e-mail them, they will not answer back. finally they did and they want ed me to pick out...

Wigsis / worst wigs possible and even worse customer service.

Glenda Rhodes on Mar 10, 2018

After enduring months of ridiculous e mails back and forth, I thought I had provided Amex with sufficient documentation to refund my $450. Wrong! The merchant supplied Amex with one e-mail showing that I tried to cancel order after wigs were in production. That was enough for Amex to decide in...

Wigsis / two wigs I ordered from you

alicemccartney on Mar 6, 2018

Transaction 6jA431304D470984N and another one 9X364849U138183W I received one and it is not human hair plus it is so big it won't stay on my head! I want the address where to send them both back and I want a refund though PayPal ! I have the invoice and receipts for both of them, they have...