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WigSis Complaints & Reviews

WigSis / wig

St
Stella2016 on May 11, 2018

I ordered a wig from this company and did not like the way it looked on me. I emailed them several times asking if I could get a refund or even a credit to buy another product and they kept replying back with "Please give the wig another try" I ordered the wig because I lost my hair from...

WigSis / wigs

Di
Diane V on May 3, 2018

WARNING WARNING!!! Bought 3 wigs. took almost a month to receive them from China. The wigs were supposedly LARGE but they weren't even close to fitting me. I paid by paypal, Luckily I was able to file a dispute before the 30 day time limit. Then I contacted Wigis in China the were generously...

WigSis / wig scam!!!

Si
Simplyme3 on Apr 23, 2018

You order a wig and pay like your supposed to and then they send you a wig that looks nothing like what you ordered and then tell you that you only have two options...basically pay another $100 to ship it back to them and have them ship out another wig (I'm sure another one you don't want...

WigSis / could not receive full amount for wrong wig sent to me.

Ju
June J on Apr 21, 2018

Very bad experience with this company. Purchased a wig and didn't like it. I contacted the company and was told I could exchange it for another one. I did see another one that I like, cost more but I ordered it. It did not come for at least two month. When it arrived, it was not the one I...

WigSis / wigs

Da
Dan Robertson on Apr 9, 2018

Do not i say again do not purchase anything from this chinese company. Their wig products are horrible the poorest quality i have ever seen. How i wished i had read this site before i purchased the wigs. I am out over three hundred dollars and the wigs are in the garbage. You wait for...

WigSis / unethical behavior

Re
Reva Bell on Apr 3, 2018

ordered Jennifer Anniston wig. on feb 28. finally Mar 20 I contacted them wondering why I hadn't received it yet. Finally 3- 28 I received it iss not the right wig I ordered and wrong color. tried to e-mail them, they will not answer back. finally they did and they want ed me to pick out...

WigSis / worst wigs possible and even worse customer service.

Gl
Glenda Rhodes on Mar 10, 2018

After enduring months of ridiculous e mails back and forth, I thought I had provided Amex with sufficient documentation to refund my $450. Wrong! The merchant supplied Amex with one e-mail showing that I tried to cancel order after wigs were in production. That was enough for Amex to decide in...

WigSis / two wigs I ordered from you

Al
alicemccartney on Mar 6, 2018

Transaction 6jA431304D470984N and another one 9X364849U138183W I received one and it is not human hair plus it is so big it won't stay on my head! I want the address where to send them both back and I want a refund though PayPal ! I have the invoice and receipts for both of them, they have...

WigSis / wigs

Di
Diana Philpott on Mar 5, 2018

I ordered two wigs from this company Jan.22, 2018, I read the return policy thoroughly and it claimed if you were not satisfied you could return them for a refund. After numerous emails waiting for the wigs to come, they finally arrived but were not the color or style I ordered. There wa...

WigSis / wig

Ha
harley01# on Feb 17, 2018

order #TA171219C2667 on 12/19/2017 for $116.00 w shipping. Debited on my acct on 12/20/17. After (emails) to check on it rc'd on 1/03/18 . NOTHING like what the picture shows to be in color, style or cut and had a horrible chemical odor. Sent email and they wanted pictures of wig with the...

WigSis / wigs received not as shown on website

Cr
crea_USA on Feb 16, 2018

Jan 19, 2018 placed an order for 2 wigs ($233). Feb 14, 2018 received 2 DIFFERENT hair pieces. Wouldn't even call them wigs. Feb 14, 2018 contacted customer No Service and had to contact them twice. Feb 15, 2018 received a response asking me to submit photos which I did. Feb 16, 2018...

WigSis / wig

Su
Susan Brinkley on Feb 14, 2018

Wish I had read the reviews - I too have now been scammed - the wig I received is not what I ordered and they will not provide an address to return - they want to give me $13 refund for a $168 purchase saying it is a custom order and cannot be resold which is a lie. This company i...

WigSis / I received wigs which are not what I ordered and they are not willing to return/refund

He
helenava32 on Feb 8, 2018

I am dealing with terminal illness. I ordered 2 wigs after spending hours to order them correctly. after 1.5 month I received 2 wigs which are different cuts. The wigs are not what I order and I paid around $260 for them. Now I am trying to return them and get my refund but they are not...

WigSis / wig

Va
ValerieO on Jan 22, 2018

I ordered a wig from this company stating it was a Rhianna look human hair wig. When I received the wig it did not look anything like the wig I ordered and the hair was cheap like hair on a dolls head. I have been emailing back and forth with someone name Olivia in customer service. She...

WigSis / the style

Ja
Jaterrio Johnson on Jan 17, 2018

I have this wig in Nice red colour. I have been wearing this style for about a year. I'm very happy with the overall look of this wig. It looks realistic, and I have had several compliments from people who didn't realize it was a wig. It's comfortable to wear and feels really secure. I...

Wig Sis / lace frontal real hair wig

Ha
Hailey89 on Jan 17, 2018

Do not order from here, its a scam! I ordered a real human hair lace frontal kim kardashian style wig. When I finally got the wig it looked nothing like the picture. A piece of the hair was actually underneath the cap making it impossible to even look like your natural hair. The bang...

WigSis / wigs

Ho
Hocine Gabel on Jan 15, 2018

Attention to anyone who wants to order a wig from Wigsis, owned by a Chinese person by the name of: zhao quiang located in china. This company with I am still dealing is a deceiving company. I ordered two wigs with natural hair short and small size for men and was charged usd-601.01. I...

WigSis / www.wigsis.com molly and daisy (owners)

Fi
FightAgainstThieves on Jan 12, 2018

Ordered $212.00 wig that was listed online as "real" human hair. When it arrived, it was cheap, broken off, synthetic matted plastic hair that is completely unwearable. They refuse to refund and insist I send wig back to China and send another $100.00 to make another wig! They claim...

WigSis / im a victim of bait and switch with this crooked company.

Li
linda wheatman on Jan 9, 2018

I ordered a layered, popular style wig for $73.00. You sent me a completely different wig, very out of style, long, curly, bouffant wig, with a tag with the sku no. of the wig I ordered. after many emails, and evasiveness, I see that I'm stuck with this wig. I have called better busine...

WigSis / wig

Da
dale anne on Jan 6, 2018

I ordered a wig in september!!! I have received nothing!!! I am going to complain everyday until I get my full refund. Or run you out of business.. You are taking money from people that are sick with cancer or losing their hair.. That is a traumatic thing for women and men. Send me my...