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WigSis Customer Care Service

Wigsis.com

United States

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WigSis Complaints & Reviews

WigSis / love the curl!

Be
Belinda Danford1 on Dec 14, 2017
Fun wig to wear for special occations. I got color light golden blonde and very pleased with it. Needs the anti shine puff and I trimmed the length of the back to almost the length of the front. Much more natural looking. Bangs need a trim to I think and I may take it in to get...

WigSis / wig

Da
dale anne on Dec 10, 2017
its been 3 months since I ordered a wig from this company.. I have never received anything.. 180.00!! I have demanded my money back because they are saying their refund code says no refunds.. that is crazy. I would have never spent that much money if I could not get a total refund if I...

WigSis / wigsis

Di
Diana Schultz on Nov 20, 2017
I thought I was purchasing a iman wig from this site and was totally mislead and scammed. This website has the exact pictures of a imam wig from hsn that I purchased 3 years ago. I absolutely loved this wig. I purchased 3 of them from hsn and I was trying to find more of them. Hsn no...

WigSis / wig

Da
dale anne on Nov 18, 2017
I ordered this wig 2 months ago.. I want my money back.. I have never received any wig. They give me the runaround about when I ordered it, and that they can't give me a refund because it was sent.. It was never sent!!! I am going to complain until I get my money back.. I don't want a wig...

WigSis / wig

Da
dale anne on Nov 1, 2017
I purchased a wig for my mother who is a cancer victim.. It is the first time I have been scammed on a online purchase, I don't have 179.00 to lose or to watch my mother worry about on top of all she has been through.. I cant believe this company or fake company still advertise online...

WigSis / a wig I ordered 10-08-2017

Lo
Lona Alexis duboi on Nov 1, 2017
Am being given the run around by a gal named candy for three weeks and believe I have been scammed out of $116.00 and will never receive my wig. Have turned all email exchanges over to my credit card companies fraud division. So sad to know that these type of scams exist but sad that I wa...

WigSis / wig is horrible!

Su
Suzyq65 on Oct 28, 2017
I placed a order for a hand tied, lace front, mono part, Remy human hair wig. In Pine one shade. What I got was a very bizarre hair textured wig. If its human they donated worse hair than mine! The color is a horrible burnt orange brown! The style of the wig is nothing like the picture!...

WigSis / wig return and refund policy

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Denise Howells Smith on Oct 3, 2017
I bought two wigs which look nothing like the pictures. I spend $205 and the company offered me $25 if I kept them. I have been trading emails with them for over 20 days. This company is a scam. I have filed a complaint with the Better Business Bureau. I was told they are custom made. I...

WigSis / wig

Wi
wigsissucks on Sep 23, 2017
I have never been so disappointed and annoyed in my life. This is an awful company. They sent me the wrong product and then instead of trying to work with me the two options they gave me were to offer me a second product at a 50% discount. or refund my money...they wanted to refund $17 for...

WigSis / stay away from this company

Va
Valerie De Sibuar on Sep 11, 2017
Nothing but disappointing. What are people who were unsatisfied with the quality supposed to do? There would be one reasonable and logical answer: return the item and get the money back. Yes, but it works only for those companies that are sure you won't return anything, they are...

WigSis / wig

Ma
MartyTyrone on Sep 9, 2017
The wig that I ordered was not the same color, had lace that was visible/hanging out around the edges, was different lengths in the back, was larger than the size I ordered, and looked NOTHING like the picture. I contacted the company immediately so that I could return the wig and they...

WigSis / product not as advertised

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V. Burgess on Sep 6, 2017
I ordered a Refined Straight, short, black, human hair wig from WIGSIS, color #29. The color on the web is different from the wig color. Because they use numbers rather than the terms for the color, such as blonde, brown, brunette, etc., I thought the color appeared to be a warm brown. The...

WigSis / where is my wig

Je
Jennifer Moore on Sep 5, 2017
order #FA170822C702 from ordering my wig from this country, I have not received. However.138.00 dollars deducted from my credit card company. I called the number on charge statement but with no help. I am going to contact credit card to stop payment if I don't get some kind of response at...

WigSis / refund policy

Hu
hulu on Sep 5, 2017
This company operated by Chinese is a fraud. First, they claim "human hair", but the quality is even worse than any synthetic wig I bought from any other company in the US. I think we shall take it to a lab to see if their claim is true. Second, when I requested return due to lack of...

WigSis / Poor quality

Ma
Marsha Murphy on Sep 5, 2017
I'm writing this complaint to warn you about unfair actions of theirs. They are so unscrupulous. When I pay money for something, I want it to have a good quality and don't expect to get a wig that's only good for washing the floor, not for wearing. Shame on you if you think that quality...

WigSis / very pretty

Ni
Nicole Prima on Sep 1, 2017
I have had this wig for 2 weeks now and I can honestly say I love it. First let me say that doing business with wigsis has been a pleasure. It took 3 tries before I found the right wig, and customer service is great. Thank you. I have hair but due to age (58) and alot of surgeries in the...

WigSis / gorgeous!

Do
Dorothy Natasha on Aug 25, 2017
I lost my hair during chemo, and this wig was like getting it back! My natural hair is very thick and curly, so this was very comfortable. I was pleasantly surprised by the quality, considering how low the price is. This wig actually looks like real hair! Which was a major concern for me...

WigSis / so pleased

El
Elizabeth Thera on Aug 16, 2017
"This is the 4th wig that I've purchased and it fits snugly and comfortably. The hair is soft and flows so naturally that it's a dream to comb. I feel like my childhood dream of waking up one day with hair like all the other little girls has come true.it is almost the same as my real hair...

WigSis / so far one of the best!

Ch
Christian Vita on Aug 11, 2017
Received yesterday and wore to restaurant tonight. Got several compliments. Very comfortable. Shake and go--wore after setting out of box overnight. Gorgeous color. Will be ordering at least 1 backup soon in exact duplicate. Hair very soft. This color almost exact what I always had...

WigSis / ripoff

Am
Amymama on Aug 8, 2017
on May 11, 2017 I purchase a wig. Buyer's Transaction ID: 35F79318FM6754205 I requested a refund and had to file a complaint with Pay Pal. Since China has no tracking system like US, I lost my money and the wig was sent back. This company is a fraud. you don't get what you pay for. I...

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