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WigSis Customer Care Service

Wigsis.com

United States

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WigSis Complaints & Reviews

WigSis / Love it!

Da
Daniel Dorothy on Jun 20, 2017
This wig is the perfect wig for me. I got it in the coffee latte and it's a beautiful color. The length is just good. The hair feels like real hair, and not too much and not too little. The cap fits me perfectly (I do have a small head) and it doesn't even feel like I'm wearing a wig, just...

WigSis / satisfied!

Do
Dorothy Kellie on Jun 13, 2017
If I could go back in time! I lost my hair to chemo and truly had the most difficult time trying to find the right wig that made me feel like myself. Over the last year I have purchased at least 10 wigs and unfortunately they didn't last long. They all got frizzy pretty quickly. I took a...

WigSis / Incredible WIG

Sa
Sandra Sonica on Jun 9, 2017
LOVE this WIG! The hair quality is AMAZING. Feels as if it was custom fitted for my head. Easy to slip on/off my head. Stays put...Will/does NOT slip and slide. The cut and curls are beautiful. I'll brush the curls out and they'll bounce and reappear upon hours of wearing it...kinda ha...

WigSis / expensive wig - not resembling the item ordered - getting run around

Ka
Katricola on Jun 7, 2017
I would like to share my experience with wigs is. I am extremely unhappy with this company. I followed the return/refund policy for the wig I received was neither of the quality or style advertised and nothing like the wig I was expecting to receive. It was also quite expensive - $300.00...

WigSis / sweet and natural

Vi
Violet Sandra on Jun 6, 2017
Have been wearing wigs for over 13 years due to chemo. First time ordering a wig on-line instead of at a salon. So happy with this wig. Straight out of the box, it fit like it was made for me. The inside of the wig is so soft and comfortable. My friends say it look fabulous on me. This i...

WigSis / indian remy hair wig

Gj
GJMil on Jun 3, 2017
The wig I received was not of the quality advertised and nothing like the wig I was expecting to receive. Once I contacted the company regarding returning the wig I got the run around and they would not provide me with the information so that I could send the wig back. They offered to send...

WigSis / my all time favorite wig!

Fa
Faithe Alexia on Jun 2, 2017
I absolutely love this wig. The hair is so soft and easy to style. I put some curls in it and they stayed all evening. I got so many compliments too. The wig is one of the most comfortable I've worn. I have alopecia and my scalp is sensitive. Some wigs are hot, itchy and uncomfortable...

WigSis / so helpful

To
Tobey Kenneth on May 30, 2017
This is my most glamourous wig yet .it takes years off my age . I feel incredibly confident when I am out and about wearing this style . I lost my hair 2 years ago .it was such a difficult time .to cope with the side effects of my treatment and to lose my hair .but once I contacted Wigsi...

WigSis / wigs

Pa
Pamela pendley on May 27, 2017
I ordered two wigs from this company and finally received wigs cost of $400.00 for both wigs and they are not the color I ordered and one of the wigs looks nothing like what I ordered. So I immediately sent them an email with pictures of wigs requesting a refund and have heard absolutely...

WigSis / perfect

Al
Alexander Elsa on May 26, 2017
I ordered this wig for several reasons : the heat friendly fibers and the cap. I love the fact I can curl or straighten it as I would with my hair. The cap is very confortable and less hot as the other wigs I had before. This will be very important when temperatures grow in the summer. The...

WigSis / customer service is exceptional

Jo
Jocelyn Richie on May 23, 2017
I normally buy another wig but I wanted a slight change. 14H which is a really pretty blonde. Warm blonde but not too golden. The length is good, it is cool to wear - even at work. Quick delivery. They did send the wrong brush I ordered, but they let me keep it AND Then also sent the...

WigSis / I love it

Ed
Edwina Pearl on May 19, 2017
I have this in color 22 and I love it - in fact I prefer it to my more expensive Store ones. It was a bit puffy on top when new but I've chopped the fringe a bit and it seems to have settled down. Very indestructible too. Got loads of compliments from my friends and they didn't knowit...

WigSis / nice

Se
Selena Angus on May 16, 2017
Right out of the box I knew this wig was going to be PERFECT. I adore this piece so entirely that I wear it every day, for every occasion, with any ensemble. This is my second purchase of the Wig. I also have it in golden brown highlights :) The color chart is 100% accurate, not to mention...

WigSis / fantastic

Na
Natividad Sabrina on May 9, 2017
Wow! After losing my hair due to stress, I panicked & ordered a long wig from this collection which was great. But I decided id like to go short & wow! This looks fantastic, ive been told by a stranger that I look very glamourus & my husband took me out for dinner because he thought I...

WigSis / surprised

Br
Bridget Christopher on May 2, 2017
I ordered this and was surprised that when it came it looks just like the picture. Usually any wig i order looks nothing like the pic and then i have to have it cut and styled. This one is exactly how it looks (FINALLY). I am so pleased with it i've ordered a couple more. I'm putting thi...

WigSis / Love

Zo
Zora Fanny on May 2, 2017
I recently wrote a review about my experience with a customer service representative. The next day I received a call from a manager at Wigsis and she was extremely helpful and was very apologetic for the experience I had with the customer service rep. Based on this action from the manager...

WigSis / They keep ignoring me and won't give me a refund

Tc
Tcb 1 on May 1, 2017
They won't answer my emails I'm pretty sure they blocked me from emailing them I politely asked for a refund and they will not do it some one named cecilia keeps tryna tell me the wig is 100% human hair not to worry and to think twice about cancelling I told her no that's fine I just want...

WigSis / Wig

Na
Nan lthrom on Apr 28, 2017
Internet purchase on March 24, 2017. I received product and it looks terrible, completely unnatural. Emailed customer service (refund is guaranteed within 30 days http://www.wigsis.com/help/return-policy/. I received the wig on April 11 and sent an email of my disssatisfaction on April 12...

WigSis / very natural looking!

Cl
Claire Zora on Apr 27, 2017
I am doing my happy dance. My wig just arrived and it looks great! Thank you Wigsis! My previous tries at wigs locally were a disaster - too big, too much hair and I looked ridiculous. My hair is thinning at a fast rate due to medication so I had to do something. This style is exactly how...

Wigsis.com / Wig purchase

Ka
Karenkaywright on Apr 22, 2017
Don't order from this company you will be very disappointed. The advertising of these wigs or false advertising you will receive a cheap ugly wig. They will not give you a refund keep giving run arounds. This a warning don't order from this company i spent $200. I should have research thi...

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