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WigSis Complaints & Reviews

WigSis / the wig I received is not even close to the picture shown that I ordered from

Donna F. Wood on Jul 20, 2018

I ordered this wig on the internet. I saw an advertisement and I liked the wig that was shown a lot. When I received the wig it is not even close to the wig that was advertised.The wig shown was a boycut short hair. the wig i received was longer smoth hair and had black mixed with blonde...

WigSis / wigs I ordered were not what they said.

Shnewman on Jun 28, 2018

This company is awful! I ordered two wig because I was losing my hair from chemo. When I got the wigs one had a broken strap and the other was an African American wig and Im not African American. I have asked for a refund and return address so I can return items and get a refund but the...

WigSis / refund

Beverly Bitter on Jun 12, 2018

I ordered a wig from wigsis while undergoing chemptharapy. It took way longer to arrive eventhough I paid for faster shipping. When it did arrive I attempted to contact them for a refund explaining I had not worn the wig & had all the original packaging etc, and this was their response...

WigSis / I am complaining about order#ta180516c3033 short blonde wig in the amount of $165.00

Gloria Ponder on Jun 11, 2018

I am having a difficult to near impossible time trying to get the seller to honor the refund policy. The hair wig that I received for the amount of $165.00 is damaged and does not compare to the finish product that was advertised for the wig product. I have sent photos of the damaged hair...

WigSis / wig

Stella2016 on May 11, 2018

I ordered a wig from this company and did not like the way it looked on me. I emailed them several times asking if I could get a refund or even a credit to buy another product and they kept replying back with "Please give the wig another try" I ordered the wig because I lost my hair from...

WigSis / wigs

Diane V on May 3, 2018

WARNING WARNING!!! Bought 3 wigs. took almost a month to receive them from China. The wigs were supposedly LARGE but they weren't even close to fitting me. I paid by paypal, Luckily I was able to file a dispute before the 30 day time limit. Then I contacted Wigis in China the were generously...

WigSis / wig scam!!!

Simplyme3 on Apr 23, 2018

You order a wig and pay like your supposed to and then they send you a wig that looks nothing like what you ordered and then tell you that you only have two options...basically pay another $100 to ship it back to them and have them ship out another wig (I'm sure another one you don't want...

WigSis / could not receive full amount for wrong wig sent to me.

June J on Apr 21, 2018

Very bad experience with this company. Purchased a wig and didn't like it. I contacted the company and was told I could exchange it for another one. I did see another one that I like, cost more but I ordered it. It did not come for at least two month. When it arrived, it was not the one I...

WigSis / wigs

Dan Robertson on Apr 9, 2018

Do not i say again do not purchase anything from this chinese company. Their wig products are horrible the poorest quality i have ever seen. How i wished i had read this site before i purchased the wigs. I am out over three hundred dollars and the wigs are in the garbage. You wait for...

WigSis / unethical behavior

Reva Bell on Apr 3, 2018

ordered Jennifer Anniston wig. on feb 28. finally Mar 20 I contacted them wondering why I hadn't received it yet. Finally 3- 28 I received it iss not the right wig I ordered and wrong color. tried to e-mail them, they will not answer back. finally they did and they want ed me to pick out...

WigSis / worst wigs possible and even worse customer service.

Glenda Rhodes on Mar 10, 2018

After enduring months of ridiculous e mails back and forth, I thought I had provided Amex with sufficient documentation to refund my $450. Wrong! The merchant supplied Amex with one e-mail showing that I tried to cancel order after wigs were in production. That was enough for Amex to decide in...

WigSis / two wigs I ordered from you

alicemccartney on Mar 6, 2018

Transaction 6jA431304D470984N and another one 9X364849U138183W I received one and it is not human hair plus it is so big it won't stay on my head! I want the address where to send them both back and I want a refund though PayPal ! I have the invoice and receipts for both of them, they have...

WigSis / wigs

Diana Philpott on Mar 5, 2018

I ordered two wigs from this company Jan.22, 2018, I read the return policy thoroughly and it claimed if you were not satisfied you could return them for a refund. After numerous emails waiting for the wigs to come, they finally arrived but were not the color or style I ordered. There wa...

WigSis / wig

harley01# on Feb 17, 2018

order #TA171219C2667 on 12/19/2017 for $116.00 w shipping. Debited on my acct on 12/20/17. After (emails) to check on it rc'd on 1/03/18 . NOTHING like what the picture shows to be in color, style or cut and had a horrible chemical odor. Sent email and they wanted pictures of wig with the...

WigSis / wigs received not as shown on website

crea_USA on Feb 16, 2018

Jan 19, 2018 placed an order for 2 wigs ($233). Feb 14, 2018 received 2 DIFFERENT hair pieces. Wouldn't even call them wigs. Feb 14, 2018 contacted customer No Service and had to contact them twice. Feb 15, 2018 received a response asking me to submit photos which I did. Feb 16, 2018...

WigSis / wig

Susan Brinkley on Feb 14, 2018

Wish I had read the reviews - I too have now been scammed - the wig I received is not what I ordered and they will not provide an address to return - they want to give me $13 refund for a $168 purchase saying it is a custom order and cannot be resold which is a lie. This company i...

WigSis / I received wigs which are not what I ordered and they are not willing to return/refund

helenava32 on Feb 8, 2018

I am dealing with terminal illness. I ordered 2 wigs after spending hours to order them correctly. after 1.5 month I received 2 wigs which are different cuts. The wigs are not what I order and I paid around $260 for them. Now I am trying to return them and get my refund but they are not...

WigSis / wig

ValerieO on Jan 22, 2018

I ordered a wig from this company stating it was a Rhianna look human hair wig. When I received the wig it did not look anything like the wig I ordered and the hair was cheap like hair on a dolls head. I have been emailing back and forth with someone name Olivia in customer service. She...

WigSis / the style

Jaterrio Johnson on Jan 17, 2018

I have this wig in Nice red colour. I have been wearing this style for about a year. I'm very happy with the overall look of this wig. It looks realistic, and I have had several compliments from people who didn't realize it was a wig. It's comfortable to wear and feels really secure. I...

Wig Sis / lace frontal real hair wig

Hailey89 on Jan 17, 2018

Do not order from here, its a scam! I ordered a real human hair lace frontal kim kardashian style wig. When I finally got the wig it looked nothing like the picture. A piece of the hair was actually underneath the cap making it impossible to even look like your natural hair. The bang...