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Cost Cutters reviews first appeared on Complaints Board on Dec 20, 2008. The latest review Haircut waiting time was posted on Mar 25, 2021. The latest complaint appointments was resolved on Jul 16, 2014. Cost Cutters has an average consumer rating of 2 stars from 55 reviews. Cost Cutters has resolved 13 complaints.

Cost Cutters Customer Service Contacts

7201 Metro Blvd
Minneapolis, Wisconsin
United States - 55439

Cost Cutters Complaints & Reviews

Mar 25, 2021

Cost Cutters — Haircut waiting time

On March 23, 2021 I visited Cost Cutters Salon at 533 South Broad Street, Meriden, CT 06450. I have been...

Cost CuttersHaircut

I went in to get a trim. My hair was a little passed my shoulders. It is now a sad attempt at a bob. I can not pull my hair up. I have chunks missing and only half of my hair is even layered. My hair is no where near what I had asked for. There is no way it can be fixed unless I cut it super short now. Which is not possible. When I called to inform the manager of the disaster on my head, I find out the MANAGER is who messed up my cut. Then was treated like I messed up my own hair. Will never ever return there.


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    Mar 04, 2021

    Cost Cutters — Hours on website and actual hours are incorrect

    On Sunday 2/28/2021 I went to the cost cutters in walmart at 2200 Brookmeade Dr, Columbia TN 38401. The...

    Dec 20, 2020

    Cost Cutters — Choppy haircut

    I brought two of my daughters in for a haircut. First I was overcharged for one of their haircuts. $19.95 for...

    Cost CuttersStylist: decline to tell customer to put on mask

    On 10/02/2020 cost cutter store at 13:45 a customer not wearing her mask, I sat in my stylist chair (Karen) Store #15697. I mention to the stylist: Hung Dang aka( Kristy) that her customer need to put her mask on. That Stylist wash the customer hair without the mask, dry her hair and style her hair. This company need to encouraged customers to wear face covering and to adhere to social distancing guidelines to prevent the spread of COVID-19. The salon, I went to has a policy requiring both stylist and their clients to wear face covering consistent with the local government ordinance. I didn't see this practice with Ms. Kristy (Hung Dang). Please advise your employee to following the CDC recommends. If this practice continue, I will take my business elsewhere.
    Gail Willrich
    October 04, 2020

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      Oct 01, 2020

      Cost Cutters — Hair cut

      Hello, I received extremely bad service at the Oak Ridge, TN Cost Cutters and my hair dresser was Diana. The...

      Sep 28, 2020

      Cost Cutters — Customer service

      On 6/18/20, I called Cost Cutters in Erie and made an appointment with Maria Chambers for a haircut on 6/26...

      Aug 11, 2020

      Cost Cutters — Haircut

      I showed up at 4:28pm for 4:30pm appointment. They told me to wait outside and they would come out and get me...


      CostcuttersBeing charged a fee for cleaning because of the coronavirus

      I don't think the customer should have to pay for the salon to clean. That should be the salons responsibility. I've been going to the Cost Cutters in Enfield, CT for 10 years but I will no longer go there. It isn't the amount it
      I was charged it's the principle of the thing.
      It's not even posted you're charging for that service.
      Elizabeth Pelletier

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        Jun 10, 2020

        Cost Cutters — Getting highlights added

        I paid 124.50 to have my hair serviced. I asked for blonde highlights and she decided to gain the look I...

        Cost CuttersThe perm didn’t last a week

        I have had several perms in my life and everytime they have lasted 7 or so months. This perm didn't even last a week!! Cost me $150 to get it done and the lady screwed it up. She didn't even leave the rods in my hair for 10 minutes. I guarantee that's why it didn't last because she pulled them out way too soon!!! I will never again go there or recommend it to anyone!! They don't even want to do anything about it!!!

        The perm didn’t last a week

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          Mar 07, 2020

          Cost Cutters — Not happy with my haircut at all and didn't get a receipt

          Wnet to get my hair cut and it was cut too short and not cut evenly no reciept was provided either. I'm...

          Cost Cuttershighlights

          My name is Janette Hicks,
          I had an appoinment. on Jan 31st 2020 for highlights, I have medium brown hair color, looked blonde after I had hair colored. Went in for fix the next day which was the 1st of February. Still wasn't happy when I got home and was charged 30$ for the fix, on top of the 50$ previously for the appt. I'm not going back to that store again. To many problems in the past also. I don't want to go back, I've wasted enough time just getting the wrong outcome every time. The store was located in Mc Farland WI.

          I would like the 30$ refund back to my card.

          Thank you for your time in this matter.

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            Dec 30, 2019

            Cost Cutters — haircut

            On 12-14-19, my son and I were in the store for haircuts. I was in one chair and on the other side was my...

            Nov 26, 2019

            Cost Cutters — mens haircut

            My brother and I went in for haircuts and I got Melissa (she was amazing!) and my brother had Selina cutting...

            Nov 19, 2019

            Cost Cutters Salons / Regis Corporation — appointment

            I would like to point out that Cost Cutters policy of making an appointment for hair cut is horrible. If a...

            Nov 18, 2019

            Cost Cutters Salons / Regis Corporation — hair conditioning treatment

            I stopped in at 6 pm Monday, 11/18/19, one male customer in the salon getting a hair cut. I requested a...

            Nov 03, 2019

            Cost Cutters Salons / Regis Corporation — stylist

            I went for just a rim today, when I went in I was totally ignored by the stylist, there was a sign which said...

            Nov 02, 2019

            Cost Cutters Salons / Regis Corporation — hair color

            I went in today and showed a picture of the hair color that I would like. I wanted it to be dark brown...

            Oct 01, 2019

            Cost Cutters Salons / Regis Corporation — haircut

            I went in to get some split ends cut off. I was expecting a trim of maybe an inch or two but left with 5...

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