Menu
Write a review
File a complaint
CB Hair and Beauty Salons SmartStyle 9500 Clifford St, Fort Worth, TX, 76108, US
SmartStyle company logo
SmartStyle
reviews & complaints
SmartStyle company logo

SmartStyle

9500 Clifford St, Fort Worth, TX, 76108, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Working hours
Mon
9:00 am - 7:00 pm
Tue
9:00 am - 7:00 pm
Wed
9:00 am - 7:00 pm
Thu
9:00 am - 7:00 pm
Fri
9:00 am - 7:00 pm
Sat
9:00 am - 7:00 pm
Sun
11:00 am - 5:00 pm
ComplaintsBoard
O
3:53 pm EST

SmartStyle - Hair cut and perm

I have typed 3 times. Went to get service yesterday.

Hair cut awful. No curls... Look like heck.

What can I do. I went in today to get refund on mastercard and the stylist said no, we don't give refund. Didn't offer to correct the terrible mess he made.

Please help. I am 88 and look like #1 scarecrow for halloween.

You say message too short. Well, here goes. I went in today, nov. 12, stylist said no refund. I wasn't about to let him do anything because he isn't qualified or I could at least see one curl today. Hair is so awful that a stylist told me today she would fix it and not charge.

When I pay $72 for service I expect to leave satisfied. After he wet and rinsed hair, took off towel, asked if I wanted blow dry. I said no (I knew what would happen) and he didn't offer to pick, comb or brush hair. I walked out in the dark cool air - at 6:30 pm-

what do I do now. A stylist has offered to fix it but I can not afford to pay twice. 2 yrs ago I went in same place, different stylist-a lady, she rolled my hair for perm, then cut loose hair with razor so it would stay on curler. That was about 2 yrs ago. This time different stylist and I gave him a chance. But, will not be back-along with lots of others at this salon.

Please respond.

I went in to smart style, clifford st, white settlement. I told the stylist I wanted hair cut and perm.

What I got is a total disaster. Haircut awful, no curls.
I have gotten perms since 1940. This is worst of them all. Hair is so awful that I am ashamed to go out.

Read full complaint and 1 comment
Hide full review
1 comment
Add a comment
G
G
Georgiacoops
Honeoye Falls, US
Send a message
Dec 15, 2021 2:41 pm EST

I just paid $274 for a perm three days ago, that is now just wavy and straight…I am so disappointed. I haven’t written twice to get some kind of resolution in this, but not even a reply. How the heck are they still even getting any business? Between the horrible perm and customer service…please don’t go there!