Shoppers Drug Martprescription overcharge

This review was posted by
a verified customer
Verified customer

Client [protected]
2016-03-09 Filled a prescription for and was billed $33.86.
Submitted bill to my Insurance.
Was informed that my Insurance paid Shoppers $28.86 on 2016-03-09 on a total bill of $35.85 .
As my Insurance had covered 80%, I should have been billed $7.17.
They owe me $26.69, although they disagree.
They had also submitted my prescription to my wife's Insurance for payment and were informed I had $33.86 remaining on the deductible. As you can see they used this amount on my bill. But they can't or don't want
to see it.
I don't expect a refund, but venting helps. I'm certain this problem will not happen again as I have moved my prescriptions to Walmart

Thank you for your time,

BV Evans (Vic)

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