Menu
Write a review
File a complaint
Save-A-Lot

Save-A-Lot review: Customer service at the register.

D
Author of the review
7:59 am UTC

On September 9, 2023, Me and my wife were checking out at the register. Ken (Save-A-Lot Employee) was assisting with our check out. We had dividers for separate orders on the register. I explain to Ken that the orders were separate as he accidently charged me for one of my wife's items. Shortly after, Ken started developing an attitude toward us and throwing our groceries in to the shopping cart. After we paid for our items, Ken stated that, "Your not taking this shopping cart!" We only had a few items and we purchased bags, so we placed the items on the designated counter. At that time, my wife told Ken that he was very rude, and asked to speak with the Store Manager. My wife advised the Assistant Manager of Ken's behavior, but didn't seem to care. We told them we'll be writing a letter to corporate. Ken replied and stated, "Go ahead!" The Assistant Manager stated, "Have a good day!"

Desired outcome: A verbal warning should be issued to Ken, and the Assistant Manager should require training in customer service.

View 0 more photos
0 comments
Add a comment
  1. Save-A-Lot Contacts

  2. Save-A-Lot phone numbers
    Click up if you have successfully reached Save-A-Lot by calling +1 (888) 725-4537 phone number 1 1 users reported that they have successfully reached Save-A-Lot by calling +1 (888) 725-4537 phone number Click down if you have unsuccessfully reached Save-A-Lot by calling +1 (888) 725-4537 phone number 1 1 users reported that they have UNsuccessfully reached Save-A-Lot by calling +1 (888) 725-4537 phone number
  3. Save-A-Lot emails
  4. Save-A-Lot address
    100 Corporate Office Drive, Earth City, Georgia, 63045, United States
  5. Save-A-Lot social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 28, 2026
  7. View all Save-A-Lot contacts