Sam's Club review: No where to respond to my complaint given

latest e mail from gela received [protected] pm about incident #[protected] you are not telling me where to go to put in further info you have received a registered letter signed as delivered by cindi poplin on feb 7 2023 you the corporate office have all the details in that registered letter this is in regards to a sold closed account that i was not aware of until a collection agency bought this account to my attention all documents have been sent to cindi poplin the original purchase made 3 years ago was $64.00 i never received a statement because the address was incorrect the interest added up to $341.00 when account was sold it took over 2 years to have all statements and bill of notice of sale to porfolio they sent me all this it was their customer service rep who figured out the incorrect address they will noy let me pay the original charge of $64.00 they will only accept $341.00 the computer at the floence ky sams club some how put that charge to a closed out 0 balance account i never received the notice because i did not receive any statement sent to that account i have been working on this for 3 years who do i send all of this info to again